Regional Sales Manager

OverviewRegional Sales Manager - Ontario & Atlantic Canada role at John Crane, a business of Smiths Group. John Crane is a global leader in mission-critical flow control solutions for energy and process industries. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.Job DescriptionThe Regional Sales Manager will be responsible for managing all activities in their region, including to develop and manage the customer base, to manage and coordinate operational and commercial activities for internal and external sales staff, inventory management, seal repair, and assembly. Develop and coordinate a work force suitable to meet the Business Plan objectives and to facilitate the physical distribution of product.ResponsibilitiesManage and expand the account relationships within the designated region to meet or exceed the Business Plan. Oversee the order pipeline process to ensure revenue is recognized on time and on budget. Create/expand relationships throughout the entire region to service accounts and develop solutions to meet their needs.Keep informed of new developments in the region, anticipating potential negative and positive impacts on the business.Conduct customer visits to better understand requirements; may be responsible for individual account coverage.Monitor competitor activity and competitor products.Provide reports to Director on performance targets, weekly call reports, competitive information/activities and commercial matters.Participate in internal/external meetings, technical presentations and sales training.Participate in product/sales skills training.Provide oversight, guidance and support to regional team members to ensure all aspects of the regional business are managed properly.Accountable for monthly sales and order budgets, backlog management, and region performance metrics.Monitor current customer agreements to ensure obligations and customer expectations are met.Conduct quarterly business reviews with top customers and key John Crane constituents.Respond to RFQ’s, RFP’s and requests for information and other detailed procurement contracts.Follow up on leads and sales opportunities in a timely fashion.Provide leadership of the Sales Team in the region, including:Ensure communication and understanding of business goals and objectives at all levels of the organization.Identify and implement process and quality improvement opportunities and cost saving initiatives.Facilitate and promote change management.Supervise work of personnel; schedule work, manage overtime, cross-train, and manage personnel actions.Develop and monitor operating procedures in order processing, inventory control, customer service, seal repair, assembly, and training of personnel.Interpret and implement company policies.Manage inventory to optimize customer order requirements while maintaining capacity utilization and minimizing inventory.Manage annual operating budgets; oversee maintenance of building, equipment, grounds, etc.; analyze operations problems and initiate corrective action; seek necessary approvals for building maintenance, supplies and tooling for seal repair.Build and manage capability for direct reporting staff within the Branch, including development opportunities.Collaborate with operations and repair shop personnel in expediting customer orders, FARs, as needed.Comply with and ensure department compliance with Company health, safety and environmental policies.Additional duties may vary based on branch requirements.QualificationsPost-secondary education in Business, Engineering, or equivalent industry experience.Minimum of 6 years of experience in sales or sales management.Proven supervisory or team leadership experience.Knowledge & SkillsHighly self-motivated with a proactive approach to managing a regional territory.Strong ability to build and maintain professional relationships with customers and prospects.Confident presenter with experience speaking to large groups.Excellent interpersonal, communication, and relationship-building skills.Office-based position with occasional travel required.Additional InformationWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc) #J-18808-Ljbffr