Trust Administrator

Overview Join our growing team as a Trust Administrator at RBC Royal Trust. You will provide timely and accurate support to our valued clients in all aspects of trust administration. You will effectively administer trust accounts and assist with client queries while maintaining high standards of client service, quality control and operational efficiency. By joining Royal Trust, you will have direct impact on improving the lives of clients by helping settle their estates, protecting their legacies, and improving the communities in which they live. We are a team committed to helping clients achieve peace of mind now and for the future. Responsibilities Assist Officers in all administrative functions Ensure all account information on internal systems is up-to-date, complete, and accurate Maintain all written, verbal and electronic communication as required with internal and external contacts Investigate all inquiries and administrative errors and refer more complex issues to the Senior Officer Understand and follow all RBC processes and policies as required Promptly respond to client calls in the absence of the Trust Officer, addressing client inquiries in a professional manner Qualifications Minimum of one year of experience in the Financial Services industry Post-secondary education in a related field Intermediate to advanced Excel and Word skills Excellent interpersonal and communication skills (written/verbal) and ability to deal with sensitive and difficult client situations in a professional manner Strong organizational skills, high attention to detail and solid follow-through capabilities Strong teamwork and relationship building skills, as success is dependent on working in co-operation with others Nice to Have French language capabilities Benefits A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Access to a variety of job opportunities across business Job Skills Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-01-13 Application Deadline: 2026-01-27 (Applications accepted until 11:59 PM on the day prior to the application deadline) Pay Range: $46,000.00 - $70,000.00 Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all. Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. #J-18808-Ljbffr