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Merchandise Manager

1 month ago


Vancouver, Canada MCARTHURGLEN Full time

Opening our first OAK Studio location in Vancouver, Canada - OAK + FORT is a woman founded and led business. Valuing cost-conscious looks, we have always made it our goal to embody a one-stop shopping experience with an approachable price. From our OAK Studio locations to our global E-commerce platform, we optimistically grow and adapt towards tomorrow. AT OAK + FORT, we proudly create experiences that are innovative and centered around convenience. Our knowledgeable OAK Studio Stylists and client-first policies give us the opportunity to serve our visitors personally.

RESPONSIBILITIES

Sales Generation

  • Meet minimum sales requirements based on store volume
  • Provide exceptional client experience by executing OAK+FORT Sales Culture
  • Build and manage client relationships through client database recording
  • Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
  • Provide industry knowledge through awareness of products and prices in the market
  • Drive sales through OAK+FORT eCommerce purchases and social media platforms
  • Maximize sales during special events and customer services
  • Process cash desk operations with engagement, efficiency, and accuracy
  • Respond and appropriately resolve customer complaints and service opportunities
Staff Development

  • Source top candidates to build a high performing team
  • Build our team by welcoming and supporting onboarding of new employees
  • Build and maintain relationships with store team, peers, and relevant partners
  • Support development of high performing staff to maximize productivity
  • Provide timely feedback and active informal training to staff
  • Inspire and motivate team through demonstrating leadership qualities
  • Initiate and communicate team objectives and updates with Management and District Visual Merchandiser
  • Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
Store Functionality

  • Participate in execution of floor management as needed
  • Utilize merchandising skillset through understanding of product density, adjacencies, and customer flow
  • Promote brand aesthetic through ability to creatively merchandise
  • Ensure the right quantity of stock is in the right place at the right time through strategic merchandising
  • Maintain proper presentation of merchandise in accordance to corporate directives
  • Efficiently and accurately support with shipping and receiving of merchandise
  • Perform inventory counts upon corporate office direction
  • Participate in stock room set-up and organization
  • Track product arrivals and store capacity based on corporate linesheets, update

    management team and District Visual Merchandiser
  • Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
  • Adhere to loss prevention policies to prevent external and internal theft
REQUIREMENTS

  • Must be 19+ years old
  • Have previous retail experience and 3+ years of merchandising experience
  • Must be flexible and have open availability
Please drop off your resume at OAK+FORT store in person.

access_time18 hours ago | place Mississauga

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