Style Advisor
4 days ago
Vancouver, Metro Vancouver Regional District, Canada
Brobston Group LLC
Full-time
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Summary
As a Style Advisor you will drive personal sales and build lasting client relationships within our luxury menswear store at McArthurGlen Vancouver. This full-time, in-store role focuses on holistic selling, delivering exceptional customer service, and supporting merchandising and appointment-based sales activities. You will report to the Store Leader and contribute to store initiatives to grow clientele and sales.
Responsibilities
- Deliver personal sales and holistic selling in-store to build repeat clientele.
- Prepare for appointments by selecting merchandise and creating add-on sales opportunities.
- Educate clients on the features and benefits of the Club Harry loyalty program.
- Participate in merchandising activities, store maintenance, and visual presentation.
- Follow up with clients on alterations, fittings, dedicated appointments, and new business measures.
- Use available technology and resources to support customer service and sales initiatives.
Requirements
- Minimum 2 years of retail sales experience, preferably in a luxury menswear, clothing or footwear environment.
- Experience across departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure preferred.
- Passion for creating exceptional customer service experiences and driving repeat business.
- Ability to work effectively as part of a team and participate in training initiatives.
- Demonstrated interest in using retail technology to support the customer service function.