Director, Hub Administration/Directeur

4 weeks ago


Toronto, Canada Air Canada Full time

Director, Hub Administration/Directeur - Administration des plaques tournantes at Air Canada Reporting to the Managing Director, Global Hub Operations - YYZ, the Director, Hub Administration – YYZ will be responsible for the leadership and overall management of the Administration, Hub Customer and Baggage Flow and Deployment departments at Air Canada’s YYZ Global Hub. This role will drive a strong culture of safety, internal and external customer service and operational excellence. It will also be accountable for the support, execution and development of departmental plans to support Air Canada’s transformative strategy. The Director, Hub Administration – YYZ is a visible and present leader in the hub and airport community, a customer advocate and is an outstanding leader of people. Roles and Responsibilities Lead and oversee the Administration, Hub Customer and Baggage Flow & Deployment departments. Drive a culture of safety, customer service, and operational excellence. Accountable for supporting, executing, and developing departmental plans aligned with Air Canada’s transformative strategy. Act as a visible leader and advocate within the hub and airport community. Qualifications A relevant university degree (Bachelor's), certification, and/or relevant experience commensurate with the role. Minimum 5-7 years of Airport operations leadership experience. STOC, CRE, Finance, PMO and/or Workforce Planning experience a plus. Ability to work independently. Has a track record of consistent performance and delivery, with strong focus on safety, customer experience and business transformation. Strong people leadership and people development skills, with an ability to inspire and motivate teams while holding them accountable for results. Strong communication and negotiation abilities. Strong abilities to collaborate and work as part of a team. Flexible to support a 24/7/365 operations. Experience in budget management and financial decision-making an asset. Familiarity and commitment to Corporate Environment guidelines. Preference given to bilingual (English and French). Demonstrate punctuality and dependability to support overall team success in a fast-paced environment. Job Details Seniority level: Director Employment type: Full-time Job function: Other Industry: Airlines and Aviation Please visit the Air Canada careers page for full job details. #J-18808-Ljbffr



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