Bilingual Customer Service Representative

2 days ago


Town of Bridgewater, Canada Eastlink Full time

Overview Bilingual Customer Service Representative – Join Eastlink: A Career That Connects Location: On-site Contact Centre or Remote (Work-from-Home) Start Date: March 4, 2026 Our passion: connect people through reliable services (mobile, Internet, television, security, etc.), and provide opportunities for growth. Culture: Diversity, inclusion, equity, and accessibility are at the heart of our practices. We encourage equity group members to self-identify during the application process. We are seeking a bilingual (English – French) Customer Service Representative to join our team by March 4, 2026. Training will be conducted in English. Why Work with Us? Start Strong: $18.75/hr – $19.16/hr + unlimited commissions and other incentives Grow Fast: We promote from within; your next step is waiting Perks: Paid time off, holidays, sick days, benefits, pension, and discounts Training Provided (in English): No experience? No problem—we’ll get you ready What You’ll Be Doing Upgrading mobile phones Helping customers save on their plans Answering billing inquiries Sharing current promotions Ready to launch your career? Apply now and discover the Eastlink difference Eastlink fosters continuous improvement through listening, learning, and adapting. We believe our people are our greatest asset, and delivering a great customer experience starts with a great employee experience. Our on-the-ground training supports onboarding and future growth within the organization. Français / French Représentante ou représentant du service à la clientèle bilingue – Rejoignez Eastlink : une carrière qui connecte Lieu de travail: Centre de contact sur site ou télétravail à domicile Date de début: 4 mars 2026 Notre passion: connecter les gens grâce à des services fiables (mobiles, Internet, télévision, sécurité, etc.) et offrir des possibilités de progression. Culture: La diversité, l’inclusion, l’équité et l’accessibilité sont au cœur de nos pratiques. Nous encourageons les personnes issues des groupes visés par l’équité à s’identifier volontairement lors du processus de candidature. Nous recherchons une représentante ou un représentant du service à la clientèle (anglais – français) bilingue pour rejoindre l’équipe d’ici le 4 mars 2026. La formation sera donnée en anglais. Commencer en force: 18,75 $/h – 19,16 $/h + commissions illimitées et autres incitatifs Évoluer rapidement: nous favorisons l’évolution interne – votre prochaine étape vous attend Avantages: congés payés, jours fériés, congés de maladie, assurances, régime de retraite et rabais Formation fournie (en anglais): pas d’expérience? Pas de problème, nous vous préparerons Ce que vous ferez Mettre les téléphones mobiles à niveau Aider les clients à économiser sur leurs forfaits Répondre aux questions de facturation Faire la promotion des offres en cours Prêt à lancer votre carrière? Postulez dès maintenant et découvrez la différence Eastlink Eastlink adopte une culture d’amélioration continue grâce à l’écoute, l’apprentissage et l’adaptation, ce qui nous permet de répondre rapidement aux besoins évolutifs des employés et des clients. Notre plus grand atout est notre personnel, et nous croyons que délivrer une excellente expérience client commence par une excellente expérience employé. Notre approche de développement et de formation sur le terrain prépare à l’intégration et à la progression au sein de l’organisation. #J-18808-Ljbffr



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