IT Network Administrator

Join to apply for the IT Network Administrator role at Granum. As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness. If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry. Overview Granum is the leading software company serving landscapers and arborists across North America, providing intuitive, industry-specific solutions to help them grow their businesses and impress their customers. Granum combines LMN, SingleOps, and Greenius into one powerful ecosystem, and supports clients with systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with onboarding and human support. The company’s mission is to help industry professionals unlock their potential and achieve their most important goals as part of a shared mission. Role purpose We are looking for a hands-on IT Network Administrator to help deploy, automate, and modernize our infrastructure, processes, and observability systems. The ideal candidate will have a strong background in managing networks, device and user lifecycles, and helping solve day-to-day IT requests. This role requires a proactive approach to troubleshooting, strong flexibility, and the ability to thrive in a fast-paced, remote environment. You’ll play a pivotal role in ensuring the stability, scalability, and modernization of our network and systems, directly impacting the stability of our backend to help drive success of businesses across the green industry. Responsibilities Design, configure, and maintain network infrastructure Implement and manage network security measures, such as firewalls, VPNs, intrusion detection/prevention systems, and access controls Solve day-to-day IT tickets submitted by internal users Administer identity and access management systems (e.g., Azure AD, Okta, Google Workspace) Manage SaaS applications and integrations Manage device fleets across Windows, macOS, iOS, and Android using MDM/endpoint management tools (e.g., Jamf) Handle hardware lifecycle tasks such as procurement, imaging, deployment, maintenance, and retirement Educate and support users on IT best practices, security hygiene, and technology usage Identify opportunities to make IT more efficient and effective Qualifications 3+ years of experience with network infrastructure Strong expertise with macOS and Windows Experience with SaaS and Identity Provider management Strong written and verbal communication skills Able to communicate technical information to audiences inside and outside the IT team Nice to have Experience with ZTNA and deploying VPN solutions Experience with Okta and low/no code platforms Scripting and automation experience (Python, Bash, PowerShell, etc.) Location Remote; open to candidates in the US and Canada Compensation Canada-based candidates: CAD 75,000 – 90,000 US-based candidates: USD 75,000 – 90,000 Benefits and culture Join a collaborative, supportive culture with a focus on impact and growth In the U.S., comprehensive medical, dental, and vision coverage with multiple plan options, plus add-ons like HSA/FSA, disability and life insurance In Canada, employer-funded benefits including drug, dental, and mental health coverage Retirement savings with 401(k) matching (U.S.) or RRSP matching (Canada) Career development support for tools, courses, and resources Work-life balance benefits, including unlimited PTO, paid holidays, and a company-wide winter break Equal Employment Opportunity Granum is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Granum participates in the federal E-Verify program. Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Granum reserves the right to change job descriptions as per the needs of the organization. For accommodation requests, please contact hr@granum.com Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company. #J-18808-Ljbffr