Business Analyst

Job Title: Business Analyst - Payments, ISO 20022 Contract Duration: 6 Months Pay range: C$65-75/hr Work Type: Hybrid Location: Toronto, ON Business Group: This role involves assisting with changes required on ISO 20022 messaging standards. Purpose Seeking a Business Systems Analyst with expertise in FX and Derivative Settlement Operations within Confirmations and Settlement Operations. Responsible for delivering tasks associated with the program, ensuring proper documentation of artifacts, requirements, and solutions to support business strategies and objectives. Ideal candidate has strong experience eliciting and documenting business requirements in the financial services sector, aligned with industry standards and regulations. Accountabilities Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. Supervise operational activities, including verification of daily settlements, cash control, investigation of settlement issues, and related projects. Support and maintain excellent relations with front office, clients, technology, and other stakeholders for accurate and timely processes. Provide accurate analysis to management. Act as the first point of contact for client escalations. Seek opportunities for process improvements to maximize efficiencies. Consider the bank's risk appetite and culture in daily activities and decisions. Ensure operations adhere to controls, operational risk, regulatory compliance, AML/ATF, and conduct risks. Key Responsibilities Collaborate with business and technology teams to analyze and document requirements for payment systems. Conduct gap analysis of current payment systems against project objectives and industry standards (e.g., ISO 20022). Develop detailed business and technical requirement documents, use cases, and process flows using tools like VISIO, MS Office, SharePoint, and PowerBI. Work with project managers, developers, and QA teams for successful implementation. Gather feedback, resolve issues, and align priorities with stakeholders. Ensure compliance with international payment regulations and industry best practices. Own and drive testing efforts, including defining test cases, validating outcomes, and facilitating UAT. Create and maintain project artifacts such as user stories, specifications, and workflows. Required Qualifications 8+ years as a Business Systems Analyst in financial services, with focus on payments and/or money transfer projects. Strong knowledge of ISO 20022 messaging standards and implications for payment systems. Understanding of payments modernization, real-time payments, digital ecosystems, and related technologies. Proficiency with applications like Wallstreet, FXALL, MISYS, GTSS, Bloomberg, and understanding of FX and Derivatives products. Experience with cross-border and international payment systems, including SWIFT. Ability to create detailed documentation, functional specifications, and process flows. Nice to Have Experience with payment infrastructure modernization projects in Canada or major markets. Knowledge of compliance and risk considerations for cross-border payments. Hands-on with tools like JIRA, Confluence, Visio, or similar. Familiarity with Agile and Waterfall methodologies. Soft Skills Excellent communication and interpersonal skills to engage with technical and non-technical stakeholders. Note Preference for candidates with experience in payment infrastructure modernization within Canada and strong capital markets product knowledge. About The Company Leading Canadian bank offering a wide range of financial services, committed to employee development, innovation, and performance-based rewards. About GTT GTT is a minority-owned staffing firm and subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We value diversity and inclusion. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, and more across the US and Canada. We look forward to helping you land your next great career opportunity #J-18808-Ljbffr