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Clinic Manager

2 months ago

Richmond Hill, Canada Skin Vitality Medical Clinic Full time

Skin Vitality Medical Clinic is the #1 Provider of Botox, Juvéderm, CoolSculpting, PRP Hair Restoration, Sculptra, EMSculpt and Fraxel in Canada with 13 Locations in Ontario. We have grown 1000% in the last two years, opening 4 new locations this year. If it’s growth within a company you are looking for, look no further.

We are seeking an experienced Clinic Manager to join our team, who takes pride in patient care. This position requires excellent communication skills, natural leadership abilities, strong computer skills, and a penchant for creative problem-solving. Qualified candidates must be well organized, patient service-focused, detailed-orientated, and able to multitask efficiently in a fast-paced work environment.

Management experience is a pre-requisite. Medical or Aesthetic Administrative and/or Sales experience is an asset. This is an exciting, multi-faceted career in an industry that is growing 35% yearly that will see you flourish in the busy, professional environment of the largest provider of Medical Aesthetic Services in Canada. Are you ready the challenge of leading a team of ambitious and dedicated professionals?

Job Responsibilities:

Acting under the supervision of the Director of Operations/Assistant Director of Operations, the Clinic Manager is responsible for overseeing the daily operations of Skin Vitality Medical Clinic. The Clinic Manager manages the clinic’s performance and oversees all patient relations. They provide coaching, mentorship and administrative support, oversee the hiring and training of staff members, liaison with patients to maintain optimal operational flow and work collaboratively with all departments to continuously improve clinic standards for both staff and patients.

Other responsibilities include:

  • Promoting a high-end Medical Clinic atmosphere in appearance and delivery while upholding our company values
  • Monitoring and striving to meet monthly/annual sales goals
  • Managing day to day operations of the clinic
  • Managing clinic inventory/stock levels
  • Leading, training and overseeing all staff
  • Building and actively managing clinic schedules
  • Processing payments, resolve monetary discrepancies
  • Acting as a first point of contact for Medical Team (including Doctors, NPs, RNs, RPNs, Medical Associates, Receptionists) and patients
  • Providing exceptional customer service, promoting a welcoming and inclusive environment for our patients
  • Meeting all team deadlines and responsibilities
  • Promoting a positive company culture that values integrity, inclusion, collaboration, communication and teamwork
  • MUST be able to multitask easily without compromising performance or attitude

Job Requirements:

  • MINIMUM 2 YEARS OF MANAGEMENT EXPERIENCE
  • Exceptional customer service abilities
  • Highly motivated
  • Solution-oriented
  • Keen attention to detail
  • Professional communication and conflict-resolution skills
  • A positive and professional demeanor
  • Completely dependable
  • Must be skilled with computers, able to adapt to new technology, learn new programs quickly
  • Knowledge of the services we provide is an asset
  • Experience with Salesforce is an asset
  • Sales Experience is an asset
  • Other duties as assigned by Director of Operations

If you want to grow within a company quickly, be part of an incredible team and feel you are the right candidate for the position, please forward your CV.

If we feel you are the right candidate, you will be contacted to partake in an initial interview over the phone in the next week.

We look forward to hearing from you