Bilingual Technical Support
1 week ago
Synopsis of the role The Bilingual Technical Support Specialist is responsible for providing escalated support to all online customers of Equifax products and services. Your role will involve troubleshooting, explaining access methods, and activating services. You will engage directly with customers to help them use our offerings more effectively, while gathering feedback to improve our products. What You’ll Do Support customers primarily through email, chat, and phone, providing technical assistance and resolving issues. Advocate for customer needs and feedback to enhance product and service offerings. Use monitoring systems and tools to manage and resolve technical problems. Manage related documentation: client agreements, process mapping, updates, and archiving. Stay current on product knowledge and assist with training new hires and coaching peers. Collaborate with technology, marketing, sales, and operations teams to share insights and support cross‑functional initiatives. Demonstrate strong motivation, teamwork, fast learning, and problem‑solving skills with experience in B2B, financial services, or credit industry. What Experience You Need Clear, confident communication of technology concepts to both technical and business customers. Technical understanding of core internet technologies. Basic Windows operation and administration experience. Strong organizational skills to prioritize customer issues and projects. Bachelor’s degree or equivalent combination of training and experience in Computer Science or related field. What Could Set You Apart Experience with G Suite products. Familiarity with ticketing platforms like ServiceNow. Proficiency in Jira. Seniority level Mid‑Senior level Employment type Full‑time Job function Customer Service Location & Salary Toronto, Ontario, Canada – Salary range CA$50,000.00‑CA$65,000.00 #J-18808-Ljbffr
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Bilingual Technical Support
1 week ago
Toronto, Canada Adecco Canada Full timeWe are hiring a Bilingual Technical Support Representative (English/French) for a leading organization in the home automation/technology sector. In this role, you will provide technical support in both English and French and manage product returns (after-sales support) for customers and internal teams across Canada.This position is ideal for someone who is...
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Bilingual Technical Support
1 week ago
Toronto, Canada Adecco Canada Full timeWe are hiring a Bilingual Technical Support Representative (English/French) for a leading organization in the home automation/technology sector. In this role, you will provide technical support in both English and French and manage product returns (after-sales support) for customers and internal teams across Canada.This position is ideal for someone who is...
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Bilingual Service Coordinator
2 weeks ago
Toronto, Canada Bilingual Source Full timeBilingual Service Coordinator (French Required) Location: Concord, Ontario | On-site Compensation: $55,000 to $58,000 + Benefits + GRSP Introduction Are you someone who values structure, consistency, and teamwork? Our client is seeking a dependable Bilingual Service Coordinator to help manage day-to-day service dispatch operations for Quebec, while providing...
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Bilingual Technical Support
1 week ago
Toronto, Canada Kount Full timeSynopsis of the role The Bilingual Technical Support is responsible for the escalated support of all clients that are accessing via the Internet to access various Equifax products and services. Support includes troubleshooting, explanation of various access methods, fulfillment and activation. In this role, you will be interacting directly with these...
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Bilingual Technical Support
1 week ago
Toronto, Ontario, Canada Equifax Full timeSynopsis of the roleThe Bilingual Technical Support is responsible for the escalated support of all clients that are accessing via the Internet to access various Equifax products and services. Support includes troubleshooting, explanation of various access methods, fulfillment and activation. In this role, you will be interacting directly with these...
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Technical Support Advisor
2 days ago
Toronto, Canada Ada Support Full timeToronto, Ontario & Vancouver, British Columbia At Ada our mission is to make customer service **extraordinary** for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered **customer service automation** platform that makes it easy for businesses to automatically resolve the greatest number of customer...
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Consultant, Technical Support
2 hours ago
Toronto, Canada Toyota Full timeJob Description Consultant, Technical Support - Bilingual Rank 5 Brossard, Quebec What We will Bring: - Company & Culture_- Work environment built on teamwork, trust, flexibility, and respect- Professional growth and development programs to help advance your career- Focus on respect for people and continuous improvement (Toyota Way values) - Benefits_-...
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Bilingual Technical Support
4 days ago
Toronto, Ontario, Canada Equifax Inc. Full timeSynopsis of the role The Bilingual Technical Support is responsible for the escalated support of all clients that are accessing via the Internet to access various Equifax products and services. Support includes troubleshooting, explanation of various access methods, fulfillment and activation. In this role, you will be interacting directly with these...
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Bilingual Technical Support
5 days ago
Toronto, Canada Equifax Full timeSynopsis of the role The Bilingual Technical Support is responsible for the escalated support of all clients that are accessing via the Internet to access various Equifax products and services. Support includes troubleshooting, explanation of various access methods, fulfillment and activation. In this role, you will be interacting directly with these...
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Bilingual Technical Support
4 days ago
CAN - Ontario - Toronto, Canada 0005 Equifax Canada Co. Full timeSynopsis of the role The Bilingual Technical Support is responsible for the escalated support of all clients that are accessing via the Internet to access various Equifax products and services. Support includes troubleshooting, explanation of various access methods, fulfillment and activation. In this role, you will be interacting directly with these...
