Licensed Team Lead-Calgary, AB-LensCrafters

Licensed Team Lead-Calgary, AB-LensCrafters Requisition ID: 907205 Store #: 000955 LensCrafters Position: Full-Time Company Overview LensCrafters is a leading eye care retailer that pairs state‑of‑the‑art technology with a truly personal approach to eye care. As part of EssilorLuxottica, our global community of over 200,000 employees drives transformation within the eyewear and eye‑care industry. General Function The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service and ensuring store success through effective management of key optical & lab processes. Major Duties and Responsibilities Ensure the LensCrafters team provides unsurpassed customer service. Proactive & solution‑driven, accurate execution & product knowledge. Assist customers with selections, provide recommendations, and support sales associates. Serve as a responsible alternate store key holder. Under current & valid state opticianry license, perform lens‑choice expertise, adjust/repair eyewear, present & dispense eyewear, and execute accurate digital measurements. Lab‑Related Responsibilities (if applicable) Custom‑fit glasses and precisely place prescription in lenses. Work with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology. Ensure finished eyewear meets optical standards & customer requirements. Create a safe working environment and demonstrate safe work practices. Operate, clean, and maintain lab tools & systems. Basic Qualifications High School diploma/GED. Current & valid state opticianry license. Strong optical & retail experience. Knowledge of current optical theory & merchandise. Strong communicator & listener. Strong interpersonal skills. Basic math skills. Sales skills. Problem‑solving ability. Familiarity with cash register, computers & calculators. Leadership & training experience. Edge & mounting experience. Basic optics knowledge & optical measurement experience. Preferred Qualifications State licensure (if applicable) &/or ABO certification in non‑licensed states. LensCrafters Final Eyewear Inspector certification. LensCrafters Quality, Fitting & Adjusting Program. Optical machinery/instruments experience. Customer service experience. AccuFit Digital Measurement System certification. Knowledge of current store merchandise & lens options. Benefits and Rewards Employee pay is determined by geography, experience, qualifications, skills and local minimum wage requirements. Competitive bonuses and/or commission plans are offered to complement a first‑class total rewards package, including health care, retirement savings, paid time off/vacation, and employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristic protected by law. #J-18808-Ljbffr