Client Service Representative Banking Centre
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Support CIBC clients on-site in Québec City through financial services knowledge, transaction assistance, and meaningful everyday banking interactions. Flexible banking centre hours apply.
As a Client Service Representative on the Personal and Business Banking Team, you will provide first-line support in a banking centre. You will answer questions, assist with transactions, and connect clients with appropriate CIBC team members. The work supports clients’ day-to-day banking needs and financial goals while introducing mobile banking applications.
Key Responsibilities:
- Help clients manage accounts and financial products
- Answer questions and assist with banking transactions
- Connect clients with appropriate CIBC team members
- Resolve issues through listening and thoughtful questioning
- Introduce mobile banking applications to clients
Requirements:
- Client-first approach focused on meaningful interactions
- Strong interpersonal communication and empathy
- Financial services products knowledge
- Digital literacy and interest in technology
- Flexibility for evenings, weekends, and multiple banking centres
Bring client service, problem solving, transaction support, and digital literacy to CIBC’s on-site banking centre team.