Current jobs related to Personal Lines Service Manager - Southwestern Ontario - McFarlan Rowlands Insurance Brokers Inc.
-
Personal Lines Sales Executive
5 hours ago
Ontario, Canada Mango Insurance Full timeAs a Personal Lines Sales Executive, you will help our company succeed and grow by selling all Personal Lines products to Homeowner clients/prospects. You are responsible for ensuring that all of our clients have the best coverage at the best price and for helping anticipate their future insurance needs. The Personal Lines Sales Executive will be responsible...
-
Senior Customer Service Officer
3 weeks ago
Southwestern Ontario, Canada Accreditation and Customer Service Full timeLegal Practice Board Senior Customer Service Officer PSCA 2024, Level 4, $95,782 - $100,526 Position No: LPB007 Work Type: Permanent - Full Time Location: Perth Permanent – Full Time An exciting opportunity for a Senior Customer Service Officer has come about at the Legal Practice Board (Board). There is currently one permanent full time vacancy to be...
-
Commercial Lines and Office Manager
5 hours ago
Ontario, Canada KRGinsure Full timeAbout Us KRGinsure, a trusted tradename of RRJ Insurance Group Ltd. with over a century of heritage (est. 1906), is one of Ontario's leading brokerages with branch offices across Southern Ontario. We pride ourselves on tailored solutions, strong market relationships, and dedicated claims support. Position Summary We're seeking an experienced and...
-
Manager (Building Services)
4 weeks ago
Southwestern Ontario, Canada Facilities Management Full timePosition Details Manager (Building Services) Position No: 226945 Level/Salary: Level 6, $120,457 - $132,753 (PSCSAA 2024) Work Type: Fixed Term - Full Time Branch: Facilities Management Location: Perth Closing Date: 2026-01-20 4:00 PM The Opportunity Are you ready to take the next step in your career? The Western Australia Police Force is seeking a highly...
-
Manager of Economic Development and Tourism
2 weeks ago
Southwestern Ontario, Canada Perth Fire Service Full timeManager of Economic Development and Tourism Posted on Friday, January 16th, 2026 Town of Smith Falls | Smiths Falls Full-time 35 hrs/wk | Wage: $54.74-$63.65/hr | Closes 2026-01-28 Job Description The Town of Smiths Falls is a vibrant, progressive single‑tier municipality with a population of 10,000. One of Eastern Ontario’s most scenic communities, we...
-
LINE SERVICE TECHNICIAN
3 weeks ago
Eastern Ontario, Canada Cutter Aviation Full timePrescott AZ $17.00/hr starting pay, increases to $19.00/hr after successful completion of probationary period. (Applicant understands this is an entry level position and some key components of the successful completion of the probationary period are: attendance, behavior and learning ability). Summary Cutter Aviation is currently searching for an energetic...
-
LINE CHEF Kitchen · Draughts Waterloo
4 weeks ago
Southwestern Ontario, Canada Draughts Ltd. Full timeDraughts is a trailblazer in experiential hospitality, redefining board games for a modern audience. Our mission is to entertain our customers with amazing food and drink whilst providing a healthy balance between the analogue and digital world. We do this by creating welcoming spaces that encourage people to be present and connect with each other, playing...
-
Sonographer - Perth - Sanctuary Personal
4 weeks ago
Southwestern Ontario, Canada Sanctuary Personnel Ltd Full timeWe are thrilled to announce an exciting opportunity for talented Sonographers to join our team at a new clinic location in Alkimos, Perth, Australia. This cutting-edge facility is poised to set new standards in diagnostic imaging, providing you with the chance to elevate your career in a state-of-the-art environment. Our focus is not only on delivering...
-
Management Accountant
3 weeks ago
Southwestern Ontario, Canada ROBERT WALTERS AUSTRALIA Full timeThis global corporate is a leader in their industry delivering high quality projects and services to their customers. Priding themselves on innovative solutions for their clients, they have a strong focus on value creation which is evident through their core values. They are currently seeking a Management Accountant to join the WA operations....
-
Engineer, Onboarding Services
2 weeks ago
Southwestern Ontario, Canada IT Solutions Full timeAbout ITS: Do you have the CHOPS ? IT Solutions lives its values: C lient Success is Our Success, H ungry for the Journey, O wnership Thinking, P assionate Problem Solving, and S urrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and...
Personal Lines Service Manager
51 minutes ago
McFarlan Rowlands Insurance Brokers offers a complete line of commercial, personal lines, life, disability, employee benefit plans and risk management services through our network of offices across Southwestern Ontario. Our employees are committed to providing outstanding products and unsurpassed service that, together, deliver premium value to our clients. We offer a welcoming work environment, competitive compensation and group benefits package, matching in our Group RRSP, in-house seminars to satisfy RIBO requirements, a fitness credit, your birthday off, and a day off for community service of your choice. The Personal Lines Service Manager is a key leadership role responsible for strengthening frontline support, enhancing team connection, and ensuring consistent, high-quality service delivery across McFarlan Rowlands’ Personal Lines operations. Reporting to the Director of Personal Lines, this role works closely with PL Operations, Sales, Underwriting, Training, Private Client leadership, HR, and Branch Managers. Salary Range: $80,000-$95,000 Key Responsibilities Provide daily direction, motivation, and coaching to staff to manage workloads and ensure high-quality service and professional development in the PL Division. Monitor team morale and workload by conducting check-ins and escalating concerns as needed. Identify training gaps and recommend development opportunities for PL Brokers and support staff. Understand McFarlan Rowland’s core values to promote and strengthen a positive, consistent, and collaborative culture across the organization. Escalate performance concerns to appropriate channels; collaborate with internal departments on performance improvement plans when required. Deliver clear, timely communication on insurer changes, operational updates, and industry shifts to PL Leadership team. Coordinate with internal departments to develop strategic plans that enhance both the client experience and the effectiveness of the PL team. Act as the escalation point for complex client concerns; support brokers in resolving escalations with expertise and accuracy. Provide support for the shared PL support inbox, including best practices, training, and client escalations. Monitor daily operations, track key metrics, and manage PL resources to ensure productivity and efficiency. Develop and implement strategies for personal lines to achieve business objectives and adapt to industry trends. Perform quality audits, review application of underwriting guidelines and procedures to ensure adherence to regulatory requirements. Qualifications Minimum 5 years of management/leadership experience in Personal Lines. Strong knowledge of Epic and major Personal Lines insurers required. Passionate about people‑leadership and helping others. Post‑secondary education in business or related field is an asset. CAIB or CIP designation is an asset. Experience with Quandri, Pathway, and QuickFacts is an asset. Ability to travel to branch locations is a required. What’s In It for You? 3 weeks minimum paid vacation A comprehensive compensation package and incentives that recognize strong performance Help with career growth through education assistance, mentorship and internal job opportunities Prioritizing your well‑being through wellness programs, a comprehensive benefits program and fitness allowances Flexibility by offering a hybrid work from home program for eligible positions Other perks such as your birthday off, paid community outreach days, RRSP matching & an outstanding culture McFarlan Rowlands is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need. Technology allows us to connect in new and different ways but we are an organization driven by real people and real connections. When you apply for a position at McFarlan Rowlands you can guarantee all resumes and applications are reviewed by a real human being. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. This is a newly created role, established to support the company’s continued growth. HOW TO APPLY Please forward your resume and cover letter to: hr@mcfr.ca Thank you for your interest in this challenging opportunity. #J-18808-Ljbffr
