Analyste d'Affaires

Senior Business Analyst - Montreal, Canada (H/F) Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec 16 000 collaborateurs, une présence internationale dans 20 pays, et un chiffre d’affaires supérieur à 1 621 milliards de dollars canadiens. SII Canada offre à ses clients une expertise technique avancée dans les domaines du développement applicatif, Web et Mobile, de la cybersécurité et du cloud. Nous intervenons également en ingénierie, particulièrement sur les systèmes embarqués dans divers secteurs industriels. Notre ambition : faire évoluer les systèmes d’information et contribuer à la création des produits et services de demain pour nos clients. D'autre part, l’inclusion est au cœur de notre culture d’entreprise. SII Canada s’engage à offrir un environnement de travail équitable et respectueux, favorisant la diversité des profils et l’égalité des chances. Description Are you looking for a work environment where you can innovate, reach greater heights, and collaborate with experts from a wide range of sectors? You want to join a world‑class company and industry leader with digital products to which you would be proud to contribute? Come share your passion with us and help us deliver exceptional user experiences By joining our team, you will have the opportunity to help us shape and implement best‑in‑class digital products and solutions. You will collaborate with cross‑functional digital engineering teams that thrive on enhancing our customer and employee experience with high‑quality features and timely delivery. Your mission Business Analysts are facilitators who bridge the gap between business and technology. They help inform decisions and deliver value by researching and understanding a business domain, eliciting & documenting needs, requirements & processes, defining & validating solutions, and supporting the implementation. BAs work at a strategy level but also have a comprehensive approach when exploring the inner workings of a process or system. Your role & main responsibilities Be a contributor to strategy and delivery Establish and nurture relationships of trust with stakeholders Facilitate discovery workshops, effectively conduct research, ask the right questions and understand the needs and goals of initiatives Research, analyze, document and understand existing business processes and rules underlying current customer experiences Identify, prioritize and present pain points and opportunities within current processes Collab. with data analysts to perform quantitative analyses to confirm identified issues, explore new business opportunities Participate in the definition of key performance indicators for initiatives Work closely with different areas of expertise (UX, SA, PO) to define the future state and prioritize needs Document future state process flows and ensure designs align with business needs Translate high‑level requirements into detailed level requirements for consumption by development teams Define and deliver use cases, solution requirements (functional & non‑functional), associated business rules, data migration rules and acceptance criteria Prepare and conduct user‑acceptance testing Ensure that the business context, needs & requirements, the proposed solutions and their impacts are well defined and understood by all stakeholders Be an active member of the Business Analysis Practice Apply best practices in methodology and analysis when conducting research and process mapping Participate actively in the dynamic and improvement projects of the BA team Collaborate with peers to maintain consistency across products and processes, contributing to growth of the team’s best practices, tools and processes Participate in and lead various knowledge‑sharing activities Contribute to a collaborative and stimulating work environment Be a change agent & Agile mindset promoter Stay connected to the industry to be aware of new trends and bring fresh ideas to the table Your qualifications Bachelor’s degree in Business Administration or Engineering At least five years of relevant experience in business analysis or a related field Solid understanding of business process redesign concepts and process improvement techniques Skills in research, requirement elicitation, analysis, synthesis, process mapping and documentation Strong problem‑solving, listening, written and verbal communication, and decision‑making skills Proven experience in agile methodology (Scrum, Kanban) Proficiency with tools for process mapping (Lucidchart, Visio), and product development (Azure DevOps, Jira) Ability to understand, collaborate and communicate effectively with other teams and project stakeholders At ease in a fast‑paced & changing environment with the ability to prioritize work and meet deadlines Demonstrated ability to work independently and maintain good relationships with cross‑functional stakeholders Experience within aviation training or other aviation industries an asset Seniority level Mid‑Senior level Employment type Full‑time Job function Research, Analyst, and Information Technology; Industries: IT Services and IT Consulting #J-18808-Ljbffr