Financial Services Product Owner

2 weeks ago


Toronto, Canada Desjardins Full time

Financial Services Product Owner Desjardins is looking for a Financial Services Product Owner to lead initiatives that drive sustainable growth and deliver exceptional value within the Desjardins Agent Network. This role shapes strategies that expand market share, optimize customer journeys, and maintain a competitive advantage. Responsibilities Define Growth-Focused Strategy: Develop and maintain a clear roadmap that aligns with organizational goals and supports revenue and market expansion. Prioritize Business Value: Translate strategic objectives into actionable tactics and maintain a backlog that maximizes growth opportunities. Collaborate Across Functions: Liaise with operations in DAN and various manufacturers ensuring solutions that enhance customer experience and drive adoption. Analyze Market & Performance Data: Use insights from market trends, competitive analysis, and customer feedback to inform strategic decisions and identify growth levers. Measure Impact: Establish KPIs tied to growth objectives and monitor performance to ensure ROI. Identify opportunities to enhance offerings and create differentiators in the financial services marketplace. Forecast and align annual benchmark growth targets with senior leadership. Relationship Management between DAN Agents and operations by gathering, analysing, and prioritising agent feedback; ensure alignment with the “voice of the agent” to translate insights into actionable solutions that enhance processes, tools, and overall agent experience. Additional Information Temporary position for 12 months. Benefits Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. Qualifications Bachelor's degree in a related field A minimum of one year of relevant experience Advanced experience in project management and strategy development Advanced experience collaborating with multi-sector leaders Knowledge of the Desjardins Agent Network or willing to learn Intermediate knowledge of agent-facing tools, systems, and operational processes, with the ability to quickly adapt to evolving technologies Intermediate knowledge of Financial Services product offerings Available for travel to the Aurora office when requested Action oriented, Customer Focus, Differences, Engagement, Nimble learning. We believe in equity, diversity and inclusion. We are committed to welcoming, respecting and valuing people for who they are, learning from their differences, embracing uniqueness, and providing a positive workplace. We have zero tolerance for discrimination of any kind. If there's something we can do to make the recruitment process more accessible, let us know. Job Family: Marketing (FG) Seniorilty level: Mid-Senior level | Employment type: Full-time #J-18808-Ljbffr



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