Customer service Manager
22 hours ago
Overview We are seeking an inspiring and strategic Customer Service Manager, ready to tackle complex challenges and lead a team to excellence. This pivotal role offers a unique opportunity to influence customer strategy, optimize processes, and actively contribute to the company’s evolution. We are seeking an inspiring and strategic Customer Service Manager, ready to tackle complex challenges and lead a team to excellence. This pivotal role offers a unique opportunity to influence customer strategy, optimize processes, and actively contribute to the company’s evolution. Responsibilities Define and implement a strategic vision for customer service aligned with corporate goals. Lead, engage, and develop a high-performing team in a transforming environment. Handle critical situations with leadership and diplomacy. Collaborate with key departments to enhance customer experience and business outcomes. Drive continuous improvement and innovation initiatives. Lead organizational change by guiding teams through the adoption of new practices. Optimize operational processes to increase efficiency and service quality. Represent customer service at the executive leadership level. Academic Qualifications University degree in business administration or any other equivalent field of study. Experience Minimum of 5 years of experience in strategic management and transformational leadership Experience in customer service. Skills And Abilities Good personal leadership skills Strong analytical skills and ability to make informed decisions Ability to navigate complex and high-pressure environments Strong communication skills Advanced knowledge of Microsoft Office Suite (Advanced Excel, Word, Outlook, ERP, CRM) Strong analytical skills and knowledge of Power BI Business vision and ability to inspire change Languages Bilingual, both oral and written (English and French) Knowledge of English is required for this specific position as Kruger deals with partners across North America and the successful candidate will be required to communicate frequently with them. Kruger has taken all reasonable steps to avoid imposing English language requirements, including assessing the actual language needs associated with the duties to be performed, ensuring that the language skills already required of other employees were insufficient for the performance of those duties, and limiting as much as possible the number of positions with duties requiring English language skills. #J-18808-Ljbffr
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Customer Service Manager
4 days ago
Montreal (administrative region), Canada Summit Search Group Full timeAre you a new graduate or someone looking to make a career change?! On behalf of our client in the self storage industry, we are looking for individuals who are outgoing and have a positive attitudes for an exciting Customer Service Manager role in Montreal, Quebec!We are looking for an energetic, results driven team player to represent the company in a...
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Customer Service Manager
14 hours ago
Montreal (administrative region), Canada Summit Search Group Full timeAre you a new graduate or someone looking to make a career change?! On behalf of our client in the self storage industry, we are looking for individuals who are outgoing and have a positive attitudes for an exciting Customer Service Manager role in Montreal, Quebec! We are looking for an energetic, results driven team player to represent the company in a...
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Montreal (administrative region), Canada Commsoft Technologies Inc. Full timeManager - Customer Service and Technical Support Manager - Customer Service and Technical Support The manager of customer service and technical support works under the supervision of the Principal Director of Professional Services. The main tasks are to plan, manage and oversee all technical and application support activities for Commsoft’s internal and...
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Montreal (administrative region), Canada Commsoft Technologies Inc. Full timeManager - Customer Service and Technical SupportManager - Customer Service and Technical SupportThe manager of customer service and technical support works under the supervision of the Principal Director of Professional Services. The main tasks are to plan, manage and oversee all technical and application support activities for Commsoft’s internal and...
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Customer Success Manager
3 weeks ago
Montreal (administrative region), Canada GHGSat Full timeGHGSat offers greenhouse gas detection, measurement, and monitoring services to industrial and government customers around the world. The company uses its own satellites and aircraft sensors, combined with third‑party data, to help industrial emitters better understand, control, and reduce their emissions. We are seeking a Customer Success Manager to join...
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Customer Success Manager
1 week ago
Montreal (administrative region), Canada GHGSat Inc. Full timeGHGSat offers greenhouse gas detection, measurement, and monitoring services to industrial and government customers around the world. The company uses its own satellites and aircraft sensors, combined with third‑party data, to help industrial emitters better understand, control, and reduce their emissions. We are seeking a Customer Success Manager to join...
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Customer Success Manager
3 weeks ago
Montreal (administrative region), Canada GHGSat Full timeGHGSat offers greenhouse gas detection, measurement, and monitoring services to industrial and government customers around the world. The company uses its own satellites and aircraft sensors, combined with third‑party data, to help industrial emitters better understand, control, and reduce their emissions.We are seeking a Customer Success Manager to join...
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Customer Service Team Leader
2 weeks ago
Montreal (administrative region), Canada Speculative Application Full timePremière Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario. We are currently looking for a Customer Service Team Leader to join our group. Job status: Permanent - Full time Ongoing training Employee...
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Customer Service Team Leader
2 days ago
Montreal (administrative region), Canada Speculative Application Full timePremière Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario. We are currently looking for a Customer Service Team Leader to join our group. Job status: Permanent - Full time - Ongoing training -...
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Customer Success Manager
4 weeks ago
Montreal (administrative region), Canada Bizzabo Full timeDescription The Customer Success Manager will be responsible for building and maintaining relationships with Bizzabo customers supporting a range of use cases across your book of business. You will work closely with our customers, working across multiple industries, use cases, & stakeholders. The Customer Success Manager is a strategic, customer-centric, and...
