Customer Engagement Suite Leader, Google Cloud

Customer Engagement Suite Leader, Google Cloud Join to apply for the Customer Engagement Suite Leader, Google Cloud role at Google Application window will remain open until at least November 21, 2025. Preferred working locations: Atlanta, GA; Toronto, ON; Austin, TX; Boulder, CO; Chicago, IL; Kirkland, WA; New York, NY. Minimum Qualifications Bachelor’s degree or equivalent practical experience. 10 years of consulting or customer-facing experience focused on delivering cloud solutions. People‑management experience, including managing developers through technical project delivery. Experience managing partners (e.g., channel partners, systems integrators, or third‑party developers) to deliver solutions. Experience in either system design or reading code (e.g., Java, C++, Python). Preferred Qualifications MBA or Master’s degree in Computer Science, Engineering or a related field. Experience in leading IT implementations, IT support, deployments, and business development activities. Experience in systems design or explaining complex systems interactions, including data flows, interfaces, APIs, and methods. Programming experience in one or more languages (e.g., Java, Python, Go, or C++). Experience with Kubernetes or GKE. Excellent organizational, communication, and leadership skills, with the ability to prioritize and manage across multiple time‑sensitive initiatives. About the Job The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners. In this role you will oversee the scoping and technical delivery of complex Customer Engagement Suites Solutions (CES) covering program assurance, verification, validation, and driving exceptional customer satisfaction. You will bring executive leadership acumen to a team responsible for working directly with Google's customers to help them transform their business. You will help set and execute strategy and work with customer executives and key technical leaders to deploy solutions via Google Cloud. You will oversee relationships with key Google partners currently servicing accounts to manage programs, deliver consulting services, and provide technical guidance and best practices. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full‑time position is $227,000‑$320,000 plus bonus, equity, and benefits. Responsibilities Foster a team culture through hiring, developing, and retaining a team of Cloud consultants and Cloud developers with clear objectives, performance management, and career coaching. Serve as a trusted executive advisor to customers, providing executive visibility, resources, and sponsorship needed to accelerate innovation and adoption across the market. Work with customer technical leads, client executives, and external partners to manage and deliver successful cloud infrastructure solutions through discussions, strategic presentations and recommendations, and implementation in Google Cloud environments. Set goals and measure the impact of the CES technical strategies for the professional services organization. Establish and maintain a formal, continuous feedback loop with core product and development teams, ensuring customer‑facing delivery challenges and critical solution requirements are prioritized and integrated into the next‑generation CES platform roadmap. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Project Management, Consulting, and Engineering Industries Information Services and Technology, Information and Internet #J-18808-Ljbffr