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Corporate Systems Security Specialist

1 month ago


Vancouver, Canada Dialpad Full time

The team

If you enjoy tackling complex technological challenges, then our corporate security team under our Business Technology group may be the team for you We provide creative solutions to help our employees be productive and secure from anywhere. We help deliver industry leading security services to protect internal systems, company, and customer data. This position reports to our Information Security Services Lead.

Your role

We are hiring for a Corporate Systems Security Specialist to join our team. This position will be based out of Canada and is remote-work friendly. Dialpad is looking for an individual that has a passion for information security and has a strong learning mindset. This is a hands-on technical role where you will be working with various applications and technologies. You will work closely with our IT and Security teams on cross-functional projects.

What you’ll do

  • Deploy and manage tools to secure and monitor our corporate systems.
  • Integrate applications into our access management system for single sign-on and user provisioning.
  • Recommend solutions to enhance the security posture of our corporate systems.
  • Respond to security incidents and investigate their root causes.
  • Proactively setup and monitor security framework of corporate systems.
  • Stay up-to-date on the latest security threats and trends.
  • Automate onboarding, offboarding, and business processes using automation platforms/APIs.
  • Participate in an on-call rotation for our security intake process.
  • Build relationships with key stakeholders in IT, Security, Engineering, People Ops, Finance, and Business Operations teams.
  • Actively engage in key initiatives around Identity and Access Management (IAM), Endpoint Security, Change Management, and Service Management.

Skills you’ll bring:

  • 5+ years of technical work experience in an information security or security-focused IT role.
  • Advocate security best practises and principles.
  • Expertise in security technologies including Identity and Access Management (IAM), Endpoint Protection, Email Security, Patch Management, SIEM, etc.
  • Knowledge of SAML SSO, OIDC, and SCIM protocols.
  • Experience with zero-trust access models and have implemented solutions to support zero-trust within modern cloud companies.
  • Experience deploying and administering corporate security and identity management platforms.
  • Experience with macOS and Windows endpoint security and hardening.
  • Okta administration and workflows automation is highly desired.
  • Industry certifications such as a CISSP, SSCP, or Security+
  • Passion for continuous learning and helping others.
  • Ability to dive into technical challenges and get hands-on with technology solutions.
  • Strong communication, technical and analytical skills.

As a bonus,

  • Experience working with REST APIs and no-code platforms.
  • Experience with EDR and ZTNA platforms.
  • Experience with MDM platforms.
  • Previous experience working with SaaS enterprise companies, or communication providers.
  • Knowledge of FIDO2/WebAuthn and passwordless authentication.
  • Post-secondary education in information security, technology or a related field.

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

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