Customer Experience Associate
2 weeks ago
Customer Experience Associate - Future Opportunities Hamilton/Burlington Location: Hamilton, Ontario, Canada Hours: 15 hours/week Pay Range: $22.50 - $28.33 CAD Job Description Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all‑around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. In This Role, You Will Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset Strong administration, organizational, planning and time management skills to work in a fast‑paced environment Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner #J-18808-Ljbffr
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Customer Experience Associate
1 week ago
Hamilton, Canada McMaster University Full time**Schedule** Monday - Friday 8:30am - 4:30pm **Education Level** 2 year Community College diploma in Graphic and Print Production or related field of study **Career Level** Requires a minimum of 3 years of relevant experience **Vision & Mission** Vision: Creativity. Innovation. Excellence. _The MPS Experience._ Mission: Our mission is to harness...
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Guest Experience Centre Consultant
1 week ago
Hamilton, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consultant** **to join our Guest Services team!** **(Hamilton, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...
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Guest Experience Centre Consultant
1 week ago
Hamilton, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consultant** **to join our Guest Services team!** **(Hamilton, ON)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...
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Part-Time Banking Customer Experience Associate
2 weeks ago
Hamilton, Canada TD Full timeA leading financial institution is seeking a Customer Experience Associate to foster relationships with customers and provide outstanding service. Responsibilities include processing transactions, advising on banking solutions, and ensuring customer satisfaction. Ideal candidates should possess strong administration and customer service skills, along with...
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Part-Time Banking Customer Experience Associate
2 weeks ago
Hamilton, Canada TD Full timeA leading financial institution is seeking a Customer Experience Associate to foster relationships with customers and provide outstanding service. Responsibilities include processing transactions, advising on banking solutions, and ensuring customer satisfaction. Ideal candidates should possess strong administration and customer service skills, along with...
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Hamilton, Canada TD Full timeA leading financial institution is seeking a Customer Experience Associate to foster relationships with customers and provide outstanding service. Responsibilities include processing transactions, advising on banking solutions, and ensuring customer satisfaction. Ideal candidates should possess strong administration and customer service skills, along with...
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Hamilton, Canada Scotiabank Full timeRequisition ID: 160946 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals....
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Hamilton, Canada Reitmans Full timeA leading Canadian fashion retailer is seeking a Fashion Associate in Hamilton, Ontario. In this role, you will create exceptional customer experiences, manage sales functions, and maintain visual standards. The ideal candidate has previous customer service experience and is available to work evenings and weekends. The position offers a hiring rate of $18.00...
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Hamilton, Canada Scotiabank Full timeRequisition ID: 183117 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
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Customer Experience Associate- Westdale Village
2 weeks ago
Hamilton, Canada Scotiabank Full time**Requisition ID**: 158643 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...