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Manager, Region of Waterloo Museums
16 hours ago
Job Number: 3894Job Type: Temporary Full-TimeVacancy Reason: TemporaryTemp Contract Length: Contract is expected to end on August 20th, 2027Location: 10 Huron Rd - Doon - MuseumJob Category: ArtsNumber of Positions: 1Department: Waterloo Region Museums and Historic SitesDivision: Planning, Development and Legislative ServicesHours of Work: 35Union: Management/Management SupportGrade: Management/Management Support Grade 09Salary Range: $126,763.00 - $158,449.20 per year About Us: The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:Taking only what we needLeaving some for othersKeeping the dish clean This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity. Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community. The Role Manages the operation of the Region of Waterloo’s museums (Waterloo Region Museum, McDougall Cottage, Schneider Haus, Doon Heritage Village, Waterloo Region Curatorial Centre) including visitor services; program delivery; exhibit development; site preservation and maintenance; and the stewardship and development of the artifact collection. Duties/Responsibilities Supervises a Supervisor of Programs, Supervisor of Guest Services, Supervisor of Marketing and Partnerships, Supervisor of Collections and Exhibits, and Historic Sites Supervisors (McDougall Cottage and Schneider Haus). Indirectly supervises additional unionized staff and volunteers. Manages the development, presentation, and evaluation of programs, events, and guest services. Manages the museums’ exhibition programs. Ensures staff engage community members in exhibit development. Participates on exhibit planning teams. Manages marketing and public relations activities for the museums. Reviews and approves public communications (e.g., media releases, advertising, materials, social media). Presents as a guest speaker. Acts as a liaison with and advises the “Friends” organizations of the museums and corporate committees. Manages research and development related to the collections and historic sites. Manages the museums’ artifact collections and buildings. Approves/rejects artifact acquisitions and purchases artifacts. Performs inspections to ensure the museums’ buildings are maintained and heritage elements are conserved. Participates on building restoration teams and project teams to advise on architectural details (e.g., furnishings, materials, finishes). Develops, implements, and maintains plans for the museums. Acts as a resource for capital/construction projects. Collaborates with Facilities to plan and oversee building/landscape maintenance and capital projects (e.g., develops scope of work, writes terms of reference, selects/administers contracts with consultants, ensures minimal impact of projects on operations). Negotiates and manages contracts/licensing agreements involving museum staff, buildings, artifacts, and financial donations with potential clients/donors. Manages the development of emergency planning at the museums and coordinates operations/resources in the event of an emergency. Reports on the aftermath of same and advises regarding insurance claims. Maintains up-to-date information on and seeks alternative funding sources (e.g., grants, sponsorships, partnerships). Prepares grant applications and liaises with granting agencies. Ensures corporate/legislated guidelines for public service and building/artifact conservation are integrated into operations (e.g., health and safety, accessibility, customer service). Develops, administers, and monitors the museums’ operating budgets; and the preparation of the 10 year capital forecast. Authorizes cheque/purchase requisitions. Makes reserve fund expenditures. Establishes annual attendance/revenue targets for the museums; oversees revenue generation; monitors success in achieving targets; and makes/recommends program changes to achieve same. Exchanges information with HR, Finance, Legal, and Archives. Discusses collection losses/vandalism with Risk Management. Provides advice to and liaises with other government agencies, museums, museum associations, and archival organizations. Responds to escalated complaints from the public. Performs related duties, as required. Knowledge, Skills, and Abilities Knowledge of the theory and practice of living history/museum operations, including research; collections management/development; artifact/historic building maintenance/conservation; gallery, program, and exhibit development; resource management; and marketing, normally acquired through a Master’s degree in museum studies, plus progressively responsible experience in a history museum. Knowledge of and ability to comply with policies, procedures, collective agreements, and related legislation (e.g., accessibility, health and safety, privacy). Knowledge of local history and ability to conduct related research to develop exhibits, plan restorations, prepare publications, and respond to inquiries. Analytical, planning, continuous improvement, and organizational skills to analyze, interpret, and apply policies, procedures, and standards; plan and develop the museums’ operational/financial plans, objectives, and goals; develop, manage, and control budgets; and participate in planning and implementing capital/construction projects. Ability to plan/prioritize work of self and others; and deal with conflicting demands/priorities, occasional peaks, seasonal events, interruptions, and fixed deadlines. Leadership, negotiation, human relations skills, and political acuity to manage, train, develop, motivate, and support staff; present to varied audiences; engage the community and volunteers; promote the museum and its services to the public and funding agencies; build and maintain relationships with stakeholders, including special interest groups; and participate as an effective team member. Ability to read, write, and edit correspondence, reports, proposals, plans, construction drawings, grant applications, promotional material, and contracts. Computer skills using software such as Microsoft Office, and an artifact collections management system. Must be eligible for membership with Canadian Museums Association and have/be eligible to obtain a valid Firearm Acquisition Certificate to handle and access firearms. Ability to work some weekends as part of a regular management rotation to provide on-site supervision and respond to weekend/evening site emergencies. Ability to travel within Waterloo Region. Ability to support and demonstrate the Region’s values. Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace. We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to: First Nations, Métis and Inuit peoples, and all other Indigenous peoples; members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin; persons with visible and/or invisible (physical and/or mental) disabilities; persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions For questions or to request accommodations during your recruitment, onboarding or employment, please contact talentmanagement@regionofwaterloo.ca, or by calling our Service First Contact Centre at (519) 575-4400. Please note: candidates will be provided an update on their application. 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