Intake and Foster Coordinator

Overview The Intake and Foster Coordinator is responsible for coordinating the intake of stray and surrendered animals and managing and intaking the Safe Keeping, Emergency Boarding, and Preventative Spay/Neuter Programs. This role oversees the day-to-day operations of CAHS foster homes and provides ongoing support to foster caregivers to ensure the health and wellbeing of animals in care. Position Details This is a full-time position reporting to the Operations Manager. The role is based on a 40-hour work week, Tuesday through Saturday, 9:30 a.m. to 6:00 p.m., with some flexibility required to meet operational needs. Responsibilities Program delivery of CAHS Safe Keeping, Emergency Boarding, and Preventative Spay/Neuter Programs and complete intake procedures within these programs Delivery of PetSmart Programming Recruit, orient, train, and coordinate foster volunteers in collaboration with the Volunteer Coordinator Oversee and facilitate day-to-day operations of the CAHS Foster Program Represent management on Saturdays and respond to after-hours foster emergencies as needed by telephone Match animals to appropriate foster homes in a timely and suitable manner Provide support and guidance to foster volunteers regarding behavioural and medical issues in collaboration with the Hospital and Behaviour Teams Maintain accurate and up-to-date foster records, manuals, and resources Communicate effectively with foster homes, staff, and management on animal health, behaviour, and operational matters Manage shelter animal population by booking intakes, arranging spays/neuters, transfers, and releases under municipal by-laws Ensure compliance with CAHS policies, procedures, mandatory training, the Animal Protection Act, and local by-laws Maintain a valid driver’s license and operate the Society’s vehicle responsibly Duties Schedule and deliver foster training sessions as required Schedule and coordinate veterinary and health-related appointments for fostered animals Maintain foster database, files, and ensure accuracy of all records Keep foster manuals, training materials, and resources up to date Clean, stock, and maintain foster supply areas within the shelter Establish and maintain effective weekly communication with foster homes Contribute to tasks outlined in the CAHS Work Plan Ensure appropriate kennel signage is in place for all completed intakes Update and keep current stray animal social media posts & CAHS stray animal website section In collaboration with the Communications and Marketing Coordinator ensure that appropriate animals are available for off site events Prepare and manage shelter food and supply orders, ensuring adequate stock Communicate animal-related health concerns, behavioural concerns, and occupational hazards to Management promptly Conduct themselves professionally while representing CAHS Complete mandatory training and other duties assigned by Management Assist the Communications Coordinator with social media as requested Maintain monthly reports for the Operations Manager and complete accident/incident reports as required Support the CAHS Strategic Plan and Work Plan, adhering to shelter policies Qualifications and Skills Required Strong administrative, organizational, and time-management skills Exceptional written and verbal communication skills Ability to handle sensitive or difficult conversations with professionalism, diplomacy, and compassion High discretion and commitment to confidentiality Empathy and emotional intelligence when supporting individuals in stressful situations Collaborative mindset with staff, volunteers, and foster caregivers Strong problem-solving skills and sound judgment in fast-paced environments Proficient in Microsoft Office, internet, and database management Ability to safely handle all sizes and breeds of dogs, cats, and other domestic pets Physically capable of lifting, bending, and performing repetitive movements in a fast paced environment Experience in charitable organizations or animal welfare is an asset Knowledge or experience in animal behaviour (PACE, CPDT-KA, KPA, or equivalent) is an asset Genuine concern for animal welfare Evaluation The Operations Manager will evaluate the performance of the Intake and Foster Coordinator within the first year of employment at three months, six months, and yearly thereafter. Application Process If you would like the opportunity to be a part of a caring and compassionate team working for an important cause, please forward your resume with salary expectations to: Cochrane and Area Humane Society Attention: Operations Manager 62 Griffin Industrial Point Cochrane, AB T4C 0A3 Or email resume to: operations@cochranehumane.ca Please note: Only those candidates considered for the position will be contacted Updated January 2026 #J-18808-Ljbffr