Senior Project Manager, Digital Experience

Overview Senior Project Manager, Digital Experience & Technology Location: Montreal, Quebec (Hybrid Work Model) Base pay range: CA$60,000.00/yr - CA$80,000.00/yr Experience Required: 5 - 10 years in a similar project management role within digital, technology, or marketing. Company Overview Our company is a leader in creating immersive digital experiences that blend cutting-edge audiovisual technology with compelling content marketing. We transform brand visions into tangible, interactive realities for clients across various industries. Join our innovative team where technology, design, and strategy converge. Role Summary We are seeking a bilingual Senior Project Manager to lead the end-to-end delivery of complex digital experience projects. You will be the central hub for our clients, internal creative and technical teams, and external partners. The ideal candidate is a strategic thinker with a deep passion for AV technology, a proven track record in managing budgets and timelines, and the ability to navigate client relationships with professionalism and trust in both English and French. Key Responsibilities Act as the primary, trusted point of contact for clients, ensuring their vision and strategic objectives are clearly understood and met. Foster strong, long-term client relationships through transparent communication, professionalism, and consistent delivery. Clearly and regularly communicate project status, risks, and milestones to all internal and external stakeholders. Serve as the "voice of the client" within the internal team, advocating for their needs while managing expectations based on technical and budgetary realities. Manage the full project lifecycle (initiation, planning, execution, monitoring, closure) for multiple concurrent projects. Develop and maintain detailed project plans, schedules, budgets, and resource allocation charts. Ensure all projects are delivered on time, within scope, and on budget, directly impacting the company's profitability. Identify, assess, and mitigate project risks and issues proactively; formulate and execute contingency plans. Identify and formally document out-of-scope requests, managing the change order process with clients. Source, manage, and negotiate pricing and contracts with hardware suppliers, software vendors, distributors, and installation partners. Develop detailed scopes of work for external installers and technical teams, coordinating their efforts to ensure seamless execution and client satisfaction. Coordinate with the internal technical team to research, test, and validate new AV technologies and proposed solutions for client projects. Read and interpret architectural, electrical, and design drawings (e.g., AutoCAD, Blueprints) to advise on feasibility and suggest custom design solutions. Oversee quality control throughout the project lifecycle, from design conception to final installation and client sign-off. Collaborate with graphic designers and software developers to ensure the final product aligns with the client's brand image and operational requirements. Develop, implement, and refine project management best practices, methodologies, and tools to increase team efficiency and effectiveness. Qualifications & Required Skills Experience: 5-10 years of proven experience in project management, specifically within digital marketing, technology integration, AV, or a related field. Language Skills: Full professional proficiency in both French and English (written and verbal) is mandatory. This is required for client communication, contract management, and team coordination in Quebec. Education: Bachelor’s degree in Project Management, Design, Marketing, Engineering, Communications, or a related field. PMP or other formal PM certification is a strong asset. Technical Acumen: Strong understanding of audiovisual technologies, digital signage, content management systems, and software development lifecycles. Ability to quickly learn and assess new technologies. Financial Management: Demonstrated experience creating and managing project budgets exceeding $50k, with a strong focus on profitability. Tools Proficiency: Expert-level proficiency in project management software (e.g., Jira, Asana, Monday.com, MS Project) and the Microsoft Office/Google Workspace suites. What We Offer A competitive salary package ($60,000 - $80,000 CAD). A comprehensive benefits package including health, dental, and vision coverage. Opportunities for professional development and certification. A dynamic, creative, and supportive work culture. The chance to work on high-profile projects with leading brands. To Apply Please submit your resume and a cover letter outlining why you are the ideal candidate for this role, specifically highlighting your experience with AV/digital technology projects and your proficiency in French. Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr