HEAD OF SERVICE MANAGEMENT H/F
3 weeks ago
Our focus, to create smart solutions for our clients through connecting the building and the people who work and or live within them together by optimizing the building operations. The Director Electrical Service will be developing the strategic business plan to drive the growth, profitability and sustainability of the Electrical Service Business Unit.
As the Director, Electrical Service, your responsibilities will include:
Work with customers, partners, suppliers and internal Business Units to establish Plan Group as the “go to” Electrical services partner in the industry
Provide leadership, direction and support to the Electrical Business Unit team to achieve goals, creating an environment that fosters team commitment and employee engagement
Contribute to the overall strategic and operational effectiveness of the National Services Business Unit including development of Electrical business in new locations / areas
In line with the National Services Business Plan, deliver the business plan for Electrical Services activities through active and effective management of resources, sales and operational delivery.
Work on cross Business Unit initiatives to develop synergies and efficiencies consolidating and standardizing processes
Work alongside other Plan Group Business Units to identify and deliver on key customer accounts and/or products
Maintain up to date knowledge of leading trends in the electrical industry to position Plan Group Service as “trusted adviser” to its customers
With the Business Unit finance team lead the budget and financial goal setting for the Business Unit, track performance against budgets through Work In Progress and other financial reporting processes
Provide oversight and day to day management on all activities to identify risks and opportunities, while maintaining projects on time and on budget
Develop operational KPIs (billing turnaround time, cost/work order, etc) and identify ways to measure performance targets to drive continuous improvement and customer experience
Ensure that the company Health & Safety initiatives and objectives are implemented and adhered to across the Business Unit
Ten (10) years’ experience within the Electrical service industry with a focus on end user and construction experience; trades experience is considered an asset
Experience in budgetary planning, profit & loss management, and contract management
Demonstrated ability to manage clients and end users including client acquisition and operational delivery
Proficient in Microsoft Office suite, including excel, MS Project and Teams
When you join #TeamPlanGroup , you’re not just starting a job—you’re building a career with one of Canada’s most respected contractors. Proudly recognized as a Top Employer in Canada for three consecutive years , Plan Group offers the opportunity to work on landmark projects that shape communities for the future.
As part of our global network, you’ll gain access to unparalleled resources, innovative technologies, and endless opportunities to contribute to impactful work. From advanced technology to complex infrastructure, every project is a chance to build your skills and leave a legacy.
For more information, follow us on social media and visit our website at .
Accommodations for applicants with disabilities will be made during the recruitment process.
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