Office Administrator

Office Administrator page is loaded## Office Administratorlocations: Waterloo, ON, CANtime type: Full timeposted on: Posted Yesterdayjob requisition id: R25\_1811At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the **Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60** lists, and we recently took home the **2024 CRN Products of the Year** award. We’re proud to be named a **Leader** in the **IDC MarketScape** for Worldwide Managed Detection and Response Services and earning a **Customers' Choice** distinction from **Gartner Peer Insights**. Our **Aurora Platform** also received **CRN’s Products of the Year** award in the inaugural **Security Operations Platform** category. Join a company that’s not only leading, but also shaping, the future of security operations.Our mission is simple: End Cyber Risk. We’re looking for an **Office Administrator** to be part of making that happen.The Office Administrator is responsible for providing front-line administrative and clerical support while also serving as a critical representative of the company. The Office Administrator will serve as primary point of contact and as liaison for the day-to-day operational and administrative issues.**Responsibilities:*** Answer all incoming phone calls and redirect as necessary* Process incoming/outgoing mail and deliveries* Keep the office/kitchen and bathrooms tidy and stocked* Assisting in and completing preparation for meetings, both virtual and in person* Greeting and checking in visitors* Using various software, including word processing, spreadsheets, databases, and presentation software* Reading and analyzing incoming memos, submissions, and distributing them as needed* Opening, sorting, and distributing incoming emails, messages, and other correspondence* Helping to plan and execute events within the office in partnership with other stakeholders including but not limited to HR, People experience, and Department Leaders* Responsible for employee badging access* Manage employee gifting for life events* Maintaining budget/monthly expense reporting**Required Skills and Experience:*** 5 years’ experience working in a professional office* Proficiency with MS Outlook, Word, OneNote, PowerPoint, Excel, cloud-based apps, Zoom, Slack and other communication tools* Proficiency booking travel online* Event planning savvy* Project management experience* Education and work experience: Bachelor’s degree or equivalent work experience* Ability to process and respond to a high volume of email, text messages and phone calls* Ability to compose executive correspondence* Respond to critical messages right away with same-day turnaround for top priority requests* Responsiveness to less urgent requests providing timeframe for answer or solution* Ability to Multi-task and prioritize duties and tasks**On-Camera Policy:*** To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.**About Arctic Wolf**:Our ValuesArctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity .We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.All wolves receive compelling compensation and benefits packages, including:* Equity for all employees* Flexible time off and paid volunteer days* RRSP and 401k match* Training and career development programs* Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services* Robust Employee Assistance Program (EAP) with mental health services* Fertility support and paid parental leaveArctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.**Security Requirements:*** Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).* Background checks are required for this position.* This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1-888-272-8429 and asking to speak to Recruiting, or by emailing recruiting@arcticwolf.com.
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