Account Director

3 weeks ago

oakville, Canada fishRecruit Inc. Full time

As the Account Director, you are making a mark and establishing yourself in the advertising industry and are eager to take your passion and experience on a path that can take all that you have learned and aspired to do into a new capacity.


A People 1st, progressive culture where your thoughts, your voice and your abilities have an opportunity to achieve a higher level of purpose that enables you to have a direct impact on your future and inspire the next generation of talent across the client's lines of business. You wish to be a disruptor, a challenger and to ‘Power the Possible’ in all you do within a high-performance team where your experience can be rewarded, and where your career can accelerate.

You are a high energy, strong critical thinker and able to demonstrate exceptional capabilities to execute with excellence. You pride yourself in being a disciplined, forward thinker with a process-driven, high performance mindset that sets a standard of excellence for exceptional planning and project management skills eager to learn and work with the senior executive team and senior clients.


You yearn to make your mark on an agency culture that is spirited in a commitment to continue to redefine the boundaries of building an agency model for modern business. To continue to establish the agency as unlike any other and knowing that while the clients work is your focus, being part of building something larger than the job, with a larger purpose is your passion and what you have been looking for. A new found purpose in why you get out of bed every-day, knowing you are making a difference and well rewarded for when you do.


Key Responsibilities

  • The Portfolio Director will be the key point of contact for day-to-day management of the POD / portfolio of client’s business with the ability to sell new ideas and solutions
  • Point of contact for senior clients that fosters a strong ‘partnership’ versus vendor relationships
  • Delivers and or exceeds client expectations as measured through the agency's Rocketman Client Success tool/score
  • Delivers against measurable POD Scorecard and related metrics
  • Create a sense of professional acumen that delivers timely results with cross functional team to bring creative solutions to existing and prospective clients that drives organic growth
  • Mentor and develop team and direct them in agency excellence as related to agency and client service process and operational routines
  • Inspire and develop junior team members & build bench strength and future organizational talent as measured by the Cultural Index Score
  • Lead multiple projects at once and ensure strong integration across the agency that eventually enables opportunity for role to evolve to Sr. Portfolio Director
  • Active contributor of agency culture and advancement through being a champion of the Book of Orange / Values & Beliefs


Key Qualifications

  • Post-secondary degree / diploma in a related discipline – business, marketing, communications and or design thinking – CX principles
  • Minimum of 7+ years of experience in an integrated agency with direct experience in brand/marketing/communications/strategy/CX design/digital
  • Excellent project management skills with demonstrated ability to manage complexity, high volume and competing priorities
  • Ability to distill project requirements into detailed briefs and proposals for creative and studio teams
  • Experience in cross-channel integrated marketing (traditional and digital) and program planning
  • Experience managing P&L, budget & financial tracking, analyzing data, and reporting against success measures/scorecards
  • Strong commercial and business acumen with a business-first mindset
  • Aptitude for marketing and creative solutions
  • Highly motivated, with the ability to build solid client relationships and source opportunities to drive organic growth in pursuit of portfolio and client account expansion
  • Ability to identify strategic needs, lead aspects of portfolio planning with sound business recommendations, and generate alignment with key business stakeholders
  • Has strong interpersonal, verbal and written communication skills with ability to translate thinking into well-crafted presentations & compelling communications (eg. strong at writing and articulating client decks, pitches, proposals)
  • Ability to manage and mentor with high integrity, and the ability to inspire others
  • Ability to manage business initiatives in an entrepreneurial environment
  • Skilled and proficient knowledge of functional agency departments, capabilities and service areas
  • Understanding of a range of industries, markets and brands, and what it takes to stand out and service them
  • Self-starter, high energy, highly personable and flexible with schedule to meet client commitments, traveling as required to meet current commitments and pursue organic business development opportunities
  • Strong project management & process discipline with attention to detail and quality assurance as centre point of day-to-day governance
  • Curious, self-motivated and demonstrate continuous learning and expansion of personal skills and knowledge
  • Ability to self-manage while managing assigned cross-funcitonal teams and projects day-to-day
  • Strong critical thinker and acumen in development of client and or agency strategy development in concept and articulation
  • Aspires to “be the best” or is “the best” at what they do

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