Inside Sales Specialist
1 week ago
OverviewFinanceit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren't just ideas that get talked about, but are part of who we are.About the roleReporting to the Inside Sales Manager, this B2B role involves managing merchant relationships and working directly with business owners, finance managers, and sales agents across Canada who wish to use our consumer financing platform. To be successful in this role, you will need to be motivated, organized, detail-oriented and focused on customer service above all else. You are an enthusiastic, team player with a positive attitude, and are regarded as a strong and personable communicator. You are comfortable multi-tasking in a fast-paced and high-pressure environment, while holding yourself accountable for results.What you\'ll doDevelop, maintain, and manage relationships with our business partners and internal stakeholdersDrive growth with existing Partners, focusing on reactivating underperforming accounts and expanding volumeConduct outreach and follow-ups, tailoring your communication style to your audienceTriage dealer loan issues to the appropriate teams and ensure issues are resolved in a timely mannerUse expert product knowledge and sales consultation to increase partner activityRegularly update partners on the Financeit program and processTeach businesses how to use our set of tools to position financing and offer monthly paymentsEnsure new employees at merchants are fully trained on the Financeit platformEnsure compliance to our approval and risk requirementsWork closely with the Merchant Approval, Activation and Engagement teams to improve the overall sales journeyRequirements1+ years of hands-on experience in direct sales, account management, or B2B customer successStrong communication and relationship-building skills, you know how to engage business owners and sales teams effectivelyYou know your way around a CRM, ideally SalesforceStrong interpersonal, communication, and customer service skills, able to build rapport and handle various client needs effectivelyAbility to multitask and meet deadlines under pressureAvailability between 9:00 AM and 5:00 PM EST, Monday to FridayBenefitsWinner of Canada\'s Most Admired Corporate Cultures, twice. We offer more than just the basics, take advantage of:An award-winning culture with a collaborative & inclusive teamCompetitive pay and performance-based bonus:Annual Base salary: $55,000 - $60,000Variable Bonus: 67%On-target earnings (OTE): 91,000-100,000Committed to flexible work arrangements, offering hybrid and remote workplace optionsVirtual events such as Lunch & Learns, company parties, fun team activities and charity initiativesNext stepsIf what you just read excites you, we\'d like to hear from you Please submit your application and we\'ll contact you if you become selected for a phone interview.Financeit is an equal opportunity employer. Accommodation is available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr
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