People & Operations Specialist

Plank is hiring a part time (16 hours a week) People & Operations Specialist who is passionate about supporting a team, improving internal processes, and ensuring our company operates smoothly. This role is an opportunity to make a meaningful impact on both our team’s experience and how we function as a company. Plank is an award-winning digital design studio obsessed with creating exceptional digital experiences and making the web a better place. We specialize in designing the highest quality responsive websites and mobile applications for creative organizations using our Ethical Website Design Framework. We are also a Certified B Corporation, meaning that we meet high standards of verified social and environmental performance and are committed to using our business as a force for good. Diversity in our workplace is something that we are committed to, and we welcome applicants from all backgrounds. We know making the tech world more inclusive can only benefit our community. Our close-knit team is made up of people from 3 countries, including 11 women and 5 parents. We are a remote-first company that offers flexible working options. Although we do have a lovely downtown office space to work from here in Montreal, we also have teammates who are completely remote, and that's fine by us To learn more about us, please take a look at our site to get a strong sense of who we are before applying. The Role: We’re looking for a People & Operations Specialist to help streamline HR and operational processes, support team members, and contribute to making Plank an efficient and rewarding place to work. This is a part-time role, with an anticipated 16 hours of work per week on a flexible schedule. Even though this is part-time, we’re looking for someone to join us long-term and become an important and valued member of the team. Over time, this role could grow to include more hours. Any change like that would be discussed openly and agreed on together. You’ll play a key role in HR and administrative functions, including onboarding, benefits management, policy updates, recruiting support, and company-wide initiatives. You’ll also help maintain operational tools and processes that support both our internal team and external stakeholders. This role is perfect for someone who is organized, detail-oriented, and proactive—someone who loves keeping things running smoothly and ensuring a positive workplace experience for all. A clear understanding of what digital agencies do, web development, and workplaces that function primarily online is important. If this sounds like you, read on What you’ll be working on: HR-related inquiries and administrative tasks. Onboarding and offboarding activities. Company wellness and benefits programs. Assisting with compensation, benefits documentation, and management. Company-wide operational systems, including HRIS tools. Ensuring digital and electronic employee records are well-maintained. Team evaluations, performance check-ins, and feedback processes. Supporting training, goal planning, and continuing education programs. Helping with recruiting, job descriptions, and hiring processes. Managing software and hardware assets, including office expenses. Government regulations and company compliance. Identifying opportunities for cost savings and process improvements Skills we’re looking for: A strong understanding of HR and operations best practices. Conversational and business operational French is a plus. Familiarity with Federal and Provincial employment laws. Experience working with HRIS systems and contract workflows. Excellent organizational, communication, and writing skills. Understanding the types of roles in the Web Development industry Proficiency in Google Suite. Attention to detail and ability to handle confidential information with care. A proactive mindset and willingness to continuously learn. HR related certifications Digital agency experience & some familiarity with technology terminology Experience with Slack & BambooHR (our ATS/HRIS) The good stuff: Work-life balance – flexible start times, and no expectations to work outside business hours. Paid vacation, including a two week closure at the end of the year. Learning and development opportunities. Annual profit-sharing bonus. New Apple laptop and support for your best work setup. Work-from-home financial support. Free weekly private yoga classes (in person or via Zoom). Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Requires lifting up to 4 pounds (2 kg), mostly consisting of laptop and hardware transportation Our Commitment as a B Corp We use our business as a force for good—not only by making the internet a better space but also by ensuring our impact on society and the environment is positive and meaningful. As a member of the Plank team, you’ll help set social and environmental goals that align with both our mission and the wider needs of our community and planet. We offer training and development programs designed to give you the tools and knowledge to make a difference. Ready to Apply? We’re not just looking for keywords on a resume; we’re looking for people who care about the work they do and how it impacts others. If this sounds like you, we encourage you to apply—even if you don’t meet every qualification listed. Applicants should be prepared to submit solid references directly related to their experience. We care about privacy and will only contact references after consulting with you. This job will be open for a few weeks, then it will pause accepting applications to respect the candidates who’ve applied. Important Candidates must be based in Canada 🇨🇦 and legally eligible to work here. We are unable to sponsor work permits. #J-18808-Ljbffr