General Manager

4 weeks ago


Mississauga, Canada Prime Management Group Full time

Are you ready to take the helm of a thriving enterprise in the GTA? Our esteemed client, a Major Machine Manufacturer, is experiencing unprecedented growth in the Canadian sector. As pioneers in the industry, they're seeking a dynamic individual to assume the pivotal role of General Manager - Technical Services. If you're passionate about leadership, innovation, and driving operational excellence, this could be your opportunity to shine.

Position Overview:

As the General Manager - Technical Services, you'll be at the forefront of managing critical aspects of our client's operations. From Applications Engineering to Field Services, Inventory, and Parts management, your responsibilities will encompass a wide spectrum of functions. Leading a team of 50+ employees across multiple departments, you'll play a key role in fostering a culture of continuous improvement and efficiency.

Key Responsibilities:

  • Oversee all service, parts/inventory, and application teams, with direct supervision of three key reports.
  • Drive continuous improvement initiatives within departments, identifying opportunities to enhance operational efficiency.
  • Manage scheduling and provide support as needed, ensuring seamless operations and client satisfaction.
  • Act as the primary point of contact for client escalations, demonstrating exceptional problem-solving skills and customer service acumen.
  • Spearhead training and hiring initiatives, equipping employees with the tools and knowledge needed for success.
  • Develop and implement technical training programs to enhance the skill set of the entire staff.
  • Implement strategic initiatives to maximize productivity across all departments, ensuring alignment with organizational goals.

Qualifications:

  • Demonstrated leadership experience, preferably in a technical services or manufacturing environment.
  • Proven track record of driving operational excellence and implementing process improvements.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
  • Ability to thrive in a fast-paced, dynamic work environment and adapt to changing priorities.
  • A strategic thinker with a results-oriented mindset, capable of translating vision into actionable plans.

If you're ready to take your career to new heights and lead a team to success, we want to hear from you. Prime Management Group Inc. will be accepting resumes from candidates, in confidence.

PMG1

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