Demand Planning and Procurement Process Owner

2 weeks ago

Toronto, Canada D&H Distributing Full time

Demand Planning and Procurement Process Owner

Candidate ideal location in Harrisburg, PA, Tampa, FL, Mississauga, ON or surrounding areas.

Join a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community.
· We are empowered by our employee co-owners who provide the industry’s best service and we promote a collaborative culture.
· We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
· We offer an Employee Stock Ownership Plan, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement and Tuition Assistance.
· As a D&H Co-Owner you receive numerous discounts on services.

We are looking for a Demand Planning and Procurement Process Owner to support our BPO Department.

Summary:
D&H is starting a journey to select and implement an ERP system which will optimize our operations to provide increased value to the partners we serve. The Process Owner for Demand Planning and Procurement will play a pivotal role in this transformational ERP implementation and beyond. This individual will represent and advocate for the business needs during the ERP program, ensuring that demand planning and procurement program objectives are met. They will collaborate with cross-functional teams, procurement stakeholders and consultants to ensure the program meets its objectives and is delivered on time and budget. They will influence peers during process design (for other areas) to ensure impact to Demand Planning and Procurement teams are considered. Once the ERP Implementation Program has been completed, the Process Owner will continue to work towards enhancing processes and maintaining quality and standards.

Essential Duties and Responsibilities:

The Process Owner for Demand Planning and Procurement will actively engage in various project-related activities during the ERP implementation. Program-specific tasks include:
​
Requirements Gathering and Analysis:
· Collaborate with business stakeholders, business analysts, end-users, and IT teams to understand demand planning and procurement requirements.
· Conduct workshops, interviews, and surveys to capture detailed business needs.
· Translate business requirements into functional specifications for the ERP system.
System Design and Configuration:
· Work closely with solution architects, other process owners, business analysts and consultants to design the future state of demand planning and procurement processes.
· Configure the ERP system to align with business requirements.
· Define data models, workflows, and integration points.
Change Management and Training:
· Collaborate with Organization Change Management leadership to prepare change management plans to facilitate smooth adoption of the new system.
· Help to plan training sessions for end-users, emphasizing demand planning and procurement processes.
· Address user questions and provide ongoing support during the transition.
Data Migration and Cleansing:
· Collaborate with data migration teams to ensure accurate data transfer from legacy systems.
· Validate data integrity and consistency.
· Cleanse and transform historical data for optimal use in the ERP system.
Process Documentation:
· Create detailed process maps, standard operating procedures (SOPs), and work instructions.
· Document process variations, exceptions, and best practices.
· Maintain an up-to-date repository of process documentation.
Risk Assessment and Mitigation:
· Identify potential risks related to demand planning and procurement processes.
· Develop risk mitigation strategies and contingency plans.
· Monitor risks throughout the project lifecycle.
User Acceptance Testing (UAT):
· Develop UAT scenarios and test cases specific to demand planning and procurement.
· Execute UAT to validate system functionality, data accuracy, and process flows.
· Collaborate with end-users to ensure successful testing.
Post-Implementation Support:
· Assist in resolving any issues or defects arising after go-live.
· Continuously monitor system performance and user feedback.
· Collaborate with IT support teams to address any operational challenges.
Managing & Maintaining the Process
· Provided overall ownership and expertise of the Demand Planning and Procurement process.
· Continuously improve and optimize process to meet D&H and partner objectives.
· User community support, troubleshooting, and training support.

A qualified Process Owner for Demand Planning and Procurement candidate is required to have deep understanding and experience in the following areas:
​
Demand Planning
· Forecasting and Analysis : Analysis of customer and vendor demand to develop accurate forecasts. Experience using historical data, sales trends, marketing strategies, and other relevant factors.
· Inventory Optimization : Success in minimizing excess and obsolete inventory while mitigating out-of-stock situations.
· Rolling Forecasts : Maintenance of rolling forecasts for product categories down to individual SKUs.
· Supply Alignment : Alignment of production and inventory levels with predicted demand fluctuations.
Procurement
· Vendor Coordination : Collaboration with vendors to optimize procurement processes.
· Effective Forecast Models : Experience developing and implementing solutions to enhance demand forecasting accuracy.
· Inventory Management : Experience with controlling inventory levels and managing towards KPIs such as Days on Hand and Aged Inventory.
· Business Coordination: Collaboration with internal business stakeholders to ensure business needs are met.
Stakeholder Engagement
· Collaboration : Proven track record partnering with sales, marketing, vendor management and finance teams.
· Effective Communication : Engage stakeholders to align demand planning and procurement strategies.
Continuous Improvement
· Process Optimization : Identified areas for improvement and implement best practices.
· Data-Driven Decisions : Utilize advanced mathematical and forecasting techniques.
· Long-Term Strategies : Align process improvements with the organization’s long-term goals.
​
EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Business, Supply Chain Management, or related field, or commensurate experience.
7+ years’ experience in wholesale distribution or technology supply chain. Preferably in technology distribution.
Demand Planning, forecasting and purchasing experience.
Experience working within and familiarity with ERP systems (SAP, Oracle, etc.).
ERP implementation experience is advantageous.
​
Why Should You Apply?
· Opportunities for growth and development.
· Great benefits.
· Competitive industry pay.
· Excellent Work/Life Balance.

EOE

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