Retail Sales Associate

4 weeks ago

Toronto, Canada Hamsart Market Inc. Full time

Position Overview A Retail Sales Associate is responsible for providing exceptional customer service, maintaining product knowledge of various artisans within the store, and ensuring a welcoming shopping environment. They assist customers in finding products, processing transactions, and achieving sales goals. Key Responsibilities Customer Service: Greet and assist customers with their inquiries and purchases. Provide product recommendations based on customer needs and preferences. Handle customer complaints and returns professionally. Sales: Help create engaging product descriptions for social platforms. Upsell and cross-sell products to increase sales. Participate in promotional activities and sales events. Product Knowledge: Stay informed about product features, benefits, and availability. Keep up-to-date with current sales and promotions. Store Maintenance: Ensure the store is clean, organized, and visually appealing. Restock shelves and arrange merchandise displays. Transactions: Operate cash registers and process payments accurately. Handle returns, exchanges, and refunds. Team Collaboration: Work collaboratively with team members to achieve store objectives. Assist in training new associates. Qualifications Experience: Previous retail or customer service experience is preferred. Skills: Excellent communication and interpersonal skills. Strong sales and negotiation skills. Ability to work in a fast‑paced environment. Basic math skills for handling cash transactions. Attributes: Friendly and approachable demeanor. Reliable and punctual. Ability to work flexible hours, including weekends and holidays. Tips for Succeeding as a Retail Sales Associate Develop strong product knowledge to answer customer questions confidently and make informed recommendations. Enhance customer service skills by practicing active listening, empathy, and patience. Stay organized: keep the store tidy and well‑organized. Be proactive: take initiative to assist customers, restock products, and maintain store standards. Improve sales techniques by learning and applying upselling and cross‑selling strategies. Work well in a team: collaborate with colleagues to create a positive work environment. Maintain a positive and enthusiastic attitude to enhance the shopping experience. Seek feedback regularly from supervisors and peers to improve performance. Company Description HamsArt Market is a unique multi‑vendor shop and café. We host a community of local artists and small business owners, providing an abundance of creative products. Our mission is to create a warm and inviting space where creativity meets culinary delight, offering a haven for art enthusiasts, foodies, and anyone seeking a moment of inspiration. #J-18808-Ljbffr

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