Golf Administrator

Join to apply for the Golf Administrator role at Cabot Location: 18 Cabot Lane, Inverness, NS, B0E 1N0 Job Type: Seasonal Part-Time Title: Golf Administrator Reports to: Director of Golf About Cabot Cape Breton Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness—Cabot Cape Breton is Canada’s first and only authentic links golf resort. Featuring 47 holes of exhilarating golf, including two acclaimed World Top 100 courses, a practice facility equipped with Trackman Range, 72 rooms of award‑winning accommodation, 63 luxury Golf Villas and Homes, with Cliffs Lots under construction, exquisite dining in four on‑site restaurants, and a significant new Clubhouse at Cabot Cliffs under construction, Cabot Cape Breton is intended to excite and inspire at every turn. Position Overview The Golf Administrator is a team member important to the behind‑the‑scenes efficient flow of the golf operation ensuring that golf reservations and corresponding information are correct and communicated to the Golf Leaders in order to set the entire golf operations up for success. You will audit the tee sheets, work on communicating the Non‑Resort guest visits, reconcile the Non‑Resort PM Accounts, and while doing this produce the comprehensive week‑out report for the Golf Operations. They will also be the keeper of all team member set up in all golf programs including but not limited to: AgilysysGolf, AgilysysGolf rGuest Online Portal, ClubUp, Golf Genius, Your Golf Booking.com Online Portal, Trackman Range, Korechi Range Pik’r, Yellow Dog Inventory Software, EZ‑GO Pace System to name a few. The Golf Administrator will be a key communication and reconciliation role that will benefit the entire Golf and Turf Operations teams. Core Accountabilities Team Partnerships Consistently coordinate and communicate with other team members in Pro Shops, Reservations, and Front Desk in a professional, friendly and engaging manner. Friendly engagement with guests regarding past or future reservation details. Attention to Detail Be knowledgeable of all Golf Rates, Tee Sheet Structures, and reservations in order to reconcile tee times, City ledgers and support the process of creating the Golf Ops Week Out report. Audit the tee sheets to ensure they are in order, review tee times to ensure guest names are up to date, obtain caddie requests, and communicate any special requests guests might have (such as medical cart bookings). Look into potential inconsistencies in guest golf bookings in advance; work with them to contact reservations agents to book rooms or dining in addition to golf. Review Day Guest online portal bookings, confirm balances, understand and provide a report to show why there is a balance, and work with the leadership team to resolve these balances. Manage the Employee and Caddie Online Booking Portal to ensure current staff and caddies are uploaded and entered into the system and have their log‑in credentials; tee sheet access is daily set up. Stay ahead of rate inconsistencies and work through guest golf billing disputes to review what should be the correct charges. Work with the reservations team to take the existing reports from the week‑out data and create the weekly Golf Ops Week Out report and distribute it to the Golf Department. Build out future tee sheets and rate codes in AgilysysGolf and any other platforms to be updated. Confirm that Golf KPI’s are correct and, if any inconsistencies show, identify those to the Director of Golf. Work with the Turf Departments and Golf Ops team coding invoices and distribution to Accounting. Review and manage the PGA, Golf Digest Panelist/Raters and Superintendent Visitation Forms, ensuring reservations have the details and any booked are added to the Director of Golf, Head Professionals, and Superintendents Calendars. This includes venting any Industry Guest visitations. Support the training of the reservations team on all golf matters. Work with Golf Ops team for daily payroll updates, and clock‑ins are correct. Act as the administrator to help set up users on all Golf Platforms and work closely with the Property System Specialist to be well‑versed in all our golf systems. Other duties as assigned by management. Qualifications Positive attitude and excellent organizational, communication, and interpersonal skills. Ability to handle multiple duties under pressure. Ability to focus attention on guest needs, remaining calm and courteous at all times. Ability to work flexible hours – weekends and evenings as required. Highly responsible & reliable. Physical Demands Ability to sit or stand at a desk for long periods of time; walking, sitting, standing. Seniority level Entry level Employment type Part‑time Job function Information Technology Industries Hospitality Referrals increase your chances of interviewing at Cabot by 2x Get notified about new Administrator jobs in Inverness, Nova Scotia, Canada. #J-18808-Ljbffr