25-45 Examinations Manager
6 days ago
Posted Tuesday, November 18, 2025 at 9:00 AMWant to be part of a team that makes a difference? Come be part of the change.Since 1920, APEGA has been regulating the practices of engineering and geoscience to serve the public interest in Alberta.We are looking for energetic people who thrive in a dynamic, fast-paced, and challenging environment. You are committed to serving the community with integrity, accountability, and innovation, and capable of delivering exceptional service. If you reflect these values, have the knowledge, skills, and abilities to make a difference through your work, and are passionate about acting in the best interest of public safety – then come be a part of our diverse and inclusive teamJob Title:Examinations ManagerJob Family:ManagerDepartment:Registration ExaminationsReports To:Director, RegistrationDivision:RegulatoryLocation:EdmontonCompetition:25-45Permanent, Full-timePosition SummaryThe Examinations Manager is responsible for the delivery of provincial and national, high-stakes, academic and licensure examinations on behalf of APEGA and other provincial engineering and geoscience associations in Canada. These include the National Professional Practice Examinations (NPPE), technical examinations, National Association of State Boards of Geology (ASBOG) exams (Fundamentals of Geology (FG)), and National Council of Examiners for Engineering and Surveying (NCEES) exams (Fundamentals of Engineering (FE), Principals and Practices of Engineering (PE), Structural Engineering (SE)).The Examinations Manager leads the examinations program through robust planning and execution, contributing to policy development, goal setting, and financial and human resource management. The role is accountable for the training and oversight of the examinations team, several dozen exam question writers, committee members (both volunteers and paid contract staff) and vendors who assist in delivering the examination programs.The Examinations Manager will utilize the current examination data storage system to support registrant database access, item authoring, item banking, and exam delivery. They will work closely with Examination Administrators and vendors to support exam administration tasks such as organization of materials, and registration management. This role is integral to the successful development and delivery of APEGA examination programs and to the relationships with other Canadian regulators, partners/vendors, applicants, and licensed professionals. This role requires a high level of diligence and attention to detail to ensure accuracy of reporting, examination decisions and continuous improvement.ResponsibilitiesTeam management, financial management, contribute to policy development, and program development and delivery including administration of the examination process, issues and change management.Manage the Examinations team through training and onboarding of newly hired staff on policies and procedures based on competencies of role.Guide and coordinate staff, delegate tasks ensuring effective day-to-day operation.Develop and maintain procedures, tools, improvements to ensure consistent execution of goals set by the Director, Registration and for the team.Provide feedback and development opportunities for team, and complete performance evaluations and year-end reviews.Delegation of a subset of non-technical tasks related to the administration of the exam process to the Exams Administrators who coordinate and process applicant exam registrations, testing accommodation requests, exam test center logistics, and maintain applicant records in the database.Ensure that resources aimed at exam candidates, including tools and information posted for their benefit on the APEGA and NPPE standalone websites, are current, appropriate, and effective.Ensure that applicants and exam candidates are eligible for examinations registered for and have paid the fees prescribed by the Council, follow up on outstanding invoices, . Non-technical tasks in this context are delegated to the Exams Administrators, with the Examinations Manager handling the escalated cases.Work with third party exam proctoring vendor to ensure candidates’ requests are granted. For example, provide recommendations to the vendor, coordinate with partner regulators, and decisions on the set-up of non-standard examinations for special accommodation candidates.Respond to inquiries from applicants when they are not satisfied with the information provided by the Exams Administrators.Work with an external contractor to conduct all technical scoring, reporting, and psychometric analyses on the NPPE and analyses, as required, for all other exam programs. Ensure that exam results are promptly communicated to candidates, notify the BOE and partnering associations, and complete registrations of successful candidates. Non-technical tasks in this context are delegated to the Exams Administrators with the Examinations Manager handling the escalated cases.Work with an external psychometric contractor to recommend policy and or psychometric approaches or procedural changes (content development and review, security strategy and monitoring, cut score setting, etc.) to BOE and partner associations to ensure continuous improvement and alignment of Examinations with the needs of the associations and the profession.Utilize psychometrics, the assessment industry standard scientific approach to create valid, reliable, and fair exams that test the required knowledge, skills, and abilities (competencies) to be licensed as a professional engineer/geoscientist.The role works with an external contractor to maintain and enhance the NPPE program and a bank of questions, and work with item writers to develop test questions on a variety of competency areas (ethics, law, professional practice, regulation, etc.).The role collaborates with an external contractor to support psychometric functions related to the NPPE, including:Ensure the exam program meets standards for validity, reliability, and fairness as outlined in the Standards for Educational and Psychological TestingOversee the selection, use, and staff training for item authoring, banking, and exam administration systemsSupport item writing, revision, and review to maintain a robust item bank for future exam formsCreate and validate NPPE exam forms and coordinate blueprint updates with NPPE Advisory Committee approvalMaintain Service Level Agreements (SLAs) with participating regulatorsRetrieve, score, and analyze candidate responses, and generate individual mastery reports for unsuccessful candidatesConduct test security and psychometric analyses (e.g., collusion detection, DIF, standard setting, score reporting, and measurement modeling)Prepare and review exam results and performance reports for participating associations and the Professional Practice Examination CommitteeAdministrative responsibilities:Consult with participating associations with respect to concerns they might have on all aspects of the NPPECollaborate with partner associations to ensure that the NPPE program is meeting the needs of all participating associations across CanadaMonitor online platforms for potential breaches of exam security, including unauthorized sharing of examination contentMonitor the activities of organizations offering preparatory courses for APEGA examinationsEvaluate opportunities for APEGA in offering preparatory courses for NPPEMonitor APEGA’s performance and service relative to the SLA’s as well as those of the other associationsOversee all aspects of NPPE practice tests, including content development, reporting, e-commerce operations, etc.Knowledge, Skills & AbilitiesCore:Exemplifying IntegrityFostering CommunicationResults OrientationTeamworkCore Leadership:Decision MakingEnsuring AccountabilityInspiring OthersFunctional:Attention to DetailScientific Knowledge & ExpertiseKnowledge of exam proctoring models (e.g., traditional 'brick and mortar' and remote/virtual) and test security approachesKnowledge of exam accommodations best practicesKnowledge of the EGP Act, Regulations, Bylaws and BOE policiesAwareness of the impacts of privacy, human rights, mobility, and other legislation upon admissions activitiesAPEGA Registration processes and statutory obligations including a thorough understanding of a wide variety of education and experience requirements of professional engineers and geoscientistsKnowledge of policies and procedures of other admissions departments in engineering and geoscience regulators across CanadaKnowledge of working with item authoring and banking software systemsKnowledge of working with computer-based high-stakes exam delivery platformsTranslating complex data and results into layperson language and accessible reportsVery high attention to detail and accuracyExcellent communication skills: both verbal and writtenShows a strong commitment and focus to delivering exceptional stakeholder serviceSound decision making skillsAbility to understand the direction/objectives of APEGA and align individual/departmental objectives accordinglyAbility to prioritize work and multi-taskProven ability to effectively work independently and in a team settingAbility to self-motivateAbility to build professional and productive relationships with colleagues, clients, and stakeholdersDemonstrate ability to work with confidential informationStrong leadership and interpersonal skills in dealing and communicating with professionals across diverse functional areas including technical specialists, senior and executive management, boards and committees, other provincial bodies, and members and applicantsAbility to communicate ideas, solutions and resolve conflictsStrong human relations including coaching, team building and motivation skillsExtensive organizational and decision-making skillsQualificationsPost-secondary degree in a related field7-10 years of relevant experience in progressively more responsible supervisory/management roles.Prior experience in a professional environment focused on oversight of service-oriented teams involved in delivering administrative services to clients/applicants or experience in an examination’s role in a regulatory environment.At least 5 years of experience working with high-stakes examinations (certification, licensure)Working experience with Canadian professional regulators such as nurses, physicians, pharmacists, dentists, accountants, lawyers, etc. would be considered an assetWorking experience in the broad area of engineering/geoscience or related professional field would be considered an assetEquivalencies may be considered.Closing Date: Until successful candidate is foundWe acknowledge all candidates working in their area of expertise may build their knowledge, skills, and competencies in several ways. We welcome candidates from a breadth of backgrounds, who may have equivalent skills and competencies to the ones listed above. There may be APEGA positions posted that have specific regulatory requirements, and in keeping with those requirements, APEGA will follow the guidelines that we are bound by. All candidates are considered with the objective to enhance APEGA’s people and culture.Thank you for your interest in APEGA. Only those candidates selected for interviews will be contacted. #J-18808-Ljbffr
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