Senior Quality Assurance Specialist
2 days ago
This range is provided by Bevertec. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$65.00/hr - CA$70.00/hr Direct message the job poster from Bevertec Senior QA Test Analyst (1-Year Contract) Location: Toronto, ON Work Model: Hybrid (up to 2–3 days onsite per week, flexible based on candidate) Contract Term: February 2, 2026 – January 29, 2027 Start Date: February 2, 2026 Number of Openings: 1 Overview We are seeking an experienced Senior QA Test Analyst to support the implementation of a cloud-based Contact Centre as a Service (CCaaS) solution. This role will focus on validating system functionality, integrations, and performance across enterprise contact centre platforms, including workforce management and quality management solutions. The ideal candidate brings deep hands‑on QA experience, thrives in complex enterprise environments, and can collaborate effectively with both technical and business stakeholders. Key Responsibilities Design, execute, and maintain manual and automated test cases based on business and technical requirements Perform functional, regression, integration, and user interface (UI) testing across CCaaS and related platforms Support User Acceptance Testing (UAT), including coordination, issue triage, and resolution tracking Collaborate with developers, business analysts, infrastructure teams, and vendor partners to validate functionality, usability, and performance Lead testing efforts or coordinate testing activities with other QA resources Develop and maintain QA documentation such as test strategies, test plans, test scripts, test scenarios, and test reports Investigate defects identified during testing or in production, analyze logs, and escalate issues as required Log, track, and manage defects using tools such as JIRA or Azure DevOps Provide regular reporting on test progress, defects, risks, and quality metrics Identify opportunities to improve testing processes and overall product quality Required Qualifications 7+ years of experience in software quality assurance and testing Proven experience designing and executing manual and automated test cases Strong experience with functional, integration, regression, UI testing, and UAT Hands‑on experience testing contact centre platforms such as Genesys Cloud CX and Verint Workforce Management / Quality Management Experience working closely with cross‑functional teams and third‑party vendors Proficiency with test management and defect tracking tools (e.g., JIRA, Azure DevOps, TestRail or equivalent) Strong analytical, documentation, and communication skills Ability to work independently while contributing effectively within a collaborative team environment Nice to Have Experience in public sector or large service‑oriented organizations Exposure to automated testing tools or scripting Familiarity with cloud‑based enterprise systems and integrations Additional Information Hybrid work arrangement with an expectation of approximately two in‑office days per week (flexible for the right candidate) Interviews anticipated mid‑January Expenses may be reimbursed in accordance with contract terms Seniority level Mid‑Senior level Employment type Contract Job function Information Technology Industries Legal Services #J-18808-Ljbffr
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Quality Assurance Specialist
5 days ago
Toronto, Canada Canada Life Assurance Company Full time**Job Description**: **We are Canada Life** Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the...
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Quality Assurance Specialist
5 days ago
Toronto, Canada Alimentiv Full time**POSITION LOCATION**: Canada, US, Germany, UK, Netherlands (Office or Home-based) **POSITION TITLE**: Quality Assurance Specialist **POSITION REPORTS TO**: Director, Quality Assurance **DEPARTMENT/UNIT NAME**:Quality Assurance **JOB SUMMARY**: Alimentiv is looking for an IT focused Quality Assurance Specialist responsible for providing senior support in...
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Senior Quality Assurance Specialist
6 days ago
Toronto, Canada Reamined Full timeCompany Name: Reamined Systems Inc. Status: Permanent, Full-time, Current Vacancy Salary: $64,500 – $96,500 annually (may vary based on qualification, experience and education) Job Close Date: January 13, 2026 Reamined Systems Inc. (RSI) provides specialized real property assessment and tax delivery assistance to municipalities in Ontario, Canada. Our...
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Senior Quality Assurance Specialist
7 days ago
Toronto, Canada Reamined Full timeCompany Name: Reamined Systems Inc. Status: Permanent, Full-time, Current Vacancy Salary: $64,500 – $96,500 annually (may vary based on qualification, experience and education) Job Close Date: January 13, 2026 Reamined Systems Inc. (RSI) provides specialized real property assessment and tax delivery assistance to municipalities in Ontario, Canada. Our...
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Specialist, Quality Assurance
3 weeks ago
Toronto, Canada Loblaw Companies Limited Full timeOverview Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Loblaw Companies Limited offers opportunities and experiences to help Canadians Live Life Well. This role supports our commitment to collaboration, quality, and customer...
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Quality Assurance Specialist
2 weeks ago
Toronto, Canada FUJIFILM Full timeOverview: **Quality Assurance Specialist - Toronto, Ontario, Canada** **FUJILFILM VisualSonics, Inc.** VisualSonics is a rapidly growing biomedical company and the world leader in developing high-resolution ultrasound devices for small animal research. VisualSonics offers a pleasant and progressive work environment with a competitive benefits package. We...
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Quality Assurance Specialist
4 weeks ago
Toronto, Canada Agilus Work Solutions Full timeGet AI-powered advice on this job and more exclusive features. Agilus Work Solutions provided pay range This range is provided by Agilus Work Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$55.00/hr - CA$60.00/hr Direct message the job poster from Agilus Work Solutions...
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Quality Assurance Specialist
4 weeks ago
Toronto, Canada Agilus Work Solutions Full timeGet AI-powered advice on this job and more exclusive features. Agilus Work Solutions provided pay range This range is provided by Agilus Work Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$55.00/hr - CA$60.00/hr Direct message the job poster from Agilus Work Solutions...
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quality assurance specialist
4 weeks ago
toronto, Canada Randstad Full timeAre you a Quality Assurance Specialist looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Quality Assurance Specialist-Estimated length: 6 months-Location: Toronto-Hybrid role: 2 days in office until Dec 31, 2026/ 3 days in office after Jan 1st, 2026, and a...
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Specialist, Quality Assurance
2 weeks ago
Toronto, Canada Sanis Full time**Location**: 243 Consumers Road, Toronto, Ontario, M2J 4W8 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...
