Personal Lines Account Manager

6 days ago


City of Spruce Grove, Canada Drayden Insurance Ltd. Full time

Personal Lines Insurance Broker Location: Spruce Grove, Alberta As a Personal Lines Account Manager, your primary responsibility is to meet sales goals through account development and new business sales, building lasting relationships with clients by helping protect what matters most to them. Responsibilities Assist clients with their daily insurance needs in person or through technology. Provide quotes and sell new policies to clients. Upsell products and services to new and existing clients. Generate client referrals through community involvement and events. Follow up on client accounts to resolve outstanding matters. Make timely renewal calls for existing client business. Stay up to date on product knowledge and build relationships with insurance providers. Commit to self‑development through internal training and industry education. Maintain extensive knowledge of insurance company products, programs and payment plans. Qualifications Ability and desire to deliver an outstanding client experience. Demonstrated success in achieving sales targets. Experience in account development with existing clients. Ability to build relationships with communities through networking and service. Strong structure and accountability. Level 1 General Insurance license. Familiarity with brokerage management software such as Epic. Values Integrity – act with honesty and professionalism, treating clients and co‑workers with respect and fairness. Client Relationships – deliver exceptional client service. Career Growth – motivated to learn and grow with encouragement and support. Embrace Progressive Change – adaptable to change. Teamwork – work together with others to achieve goals. Community – support communities by being involved. About Drayden We are an independently‑owned insurance brokerage and registry service with deep roots in the Alberta communities we have served since 1965. Employing over 170 people, we contribute significantly to local economies, supporting charities through giving programs and volunteer work. Our knowledgeable employees deeply understand client needs, translating to long lasting client relationships, and our network of industry partners provides a wide range of coverages tailored to individual or business clients. Benefits Competitive salary package including commission and bonus incentives. Group RRSP with company matching. Employee Benefit Plan (Health, Dental, Vision). Health Spending Account. Employee Assistance Program. Paid Personal Time Off and additional time off coverage. Educational reimbursement program to support career growth. Consistently meet employee engagement benchmarks. Fun working environment with company social events. Plus more Seniority Level Entry level Employment Type Full‑time Job Function Sales and Business Development – Insurance #J-18808-Ljbffr



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