Sales And Customer Service Specialist – On-Site
1 week ago
Sales And Customer Service Specialist – On-SiteJoin IO Solutions Contact Center Morocco as a full‑time Sales and Customer Service Specialist – On‑Site. Under the supervision of the Team Leader, you will provide quality phone‑based customer service and meet productivity targets. This role offers opportunities to learn and grow through our Advancement Program.LocationsMontreal, QCFredericton, NBCharlottetown, PEIWhat We OfferWork from home option available after 6 months on‑siteFull‑time schedule of 37.5 hours per week with fully paid initial trainingUp to 50 % discount on cell‑phone plans from our partnersA dynamic and welcoming work environmentIncentive premiums and stimulating recognition initiativesJob stabilityA multicultural team that makes you feel challenged and appreciatedA real opportunity to build a rewarding career through our Advancement Program; 95 % of our management team members started at IO Solutions as telephone representatives.ResponsibilitiesInteract with customers by phone; advise and offer solutions adapted to their needs.Build trust with clients to promote products, services, and client retention.Provide courteous and efficient customer service.Deliver a unique experience through high‑quality service delivery.Act as an expert on our products and services.Analyze customer needs based on account and billing information.Identify and capitalize on sales opportunities by recommending additional services or products.Effectively communicate product benefits to encourage informed purchasing decisions.Use persuasive sales techniques to promote product upgrades or add‑ons that meet customer needs.Maximize customer retention by offering targeted solutions and promotions.Handle objections and provide alternative solutions to close sales and enhance satisfaction.Meet or exceed sales targets by consistently identifying and leveraging sales opportunities.QualificationsMust be available for a 37.5‑hour weekly schedule.Excellent communication skills in French, English, or Chinese.For French and Chinese‑speaking candidates, English is an asset but not required.Customer focused, positive attitude, empathy, and good listening skills.Strong persuasion and negotiation skills; able to influence customer decisions.Sales‑oriented mindset focused on identifying opportunities to offer products and services that meet customer needs.Experience handling objections and turning potential rejections into successful sales.Ability to meet sales targets in a performance‑driven environment.Comfortable promoting products or services in a customer‑focused manner.Proficiency in a computer environment.Ability to multi‑task.Punctuality and respect for work schedules.Good time management.Organized and autonomous.BenefitsEmployee discounts with IO Solutions partners.Dynamic and challenging work environment.Career Advancement program.Seniority levelEntry levelEmployment typeFull‑timeJob functionSales and Business Development #J-18808-Ljbffr
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Montreal, Canada IO Solutions Call Center Full timeSales and Customer Service Specialist – On Site IO Solutions Contact Center is looking for candidates who enjoy challenges and love helping customers over the phone. Under the supervision of the Team Leader, the Sales and Customer Service Specialist will be responsible for providing on-the-phone quality customer service and meeting productivity targets. We...
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Montreal, Canada IO Solutions Contact Center Full timeSales and Customer Service Specialist – On-site Job description IO Solutions Contact Center is looking for candidates who enjoy challenges and love helping customers over the phone. Under the supervision of the Team Leader, the full-time Sales and Customer Service Specialist will be responsible for providing on-the-phone quality customer service and...
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Montreal, Canada IO Solutions Call Center Full timeSales and Customer Service Specialist – On SiteIO Solutions Contact Center is looking for candidates who enjoy challenges and love helping customers over the phone. Under the supervision of the Team Leader, the Sales and Customer Service Specialist will be responsible for providing on-the-phone quality customer service and meeting productivity targets. We...
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Montreal, Canada IO Solutions Contact Center Morocco Full timeSales And Customer Service Specialist – Cantonese Or Mandarin (Work From Home Or On-Site)Join to apply for the Sales And Customer Service Specialist – Cantonese Or Mandarin (Work From Home Or On-Site) role at IO Solutions Contact Center MoroccoSales And Customer Service Specialist – Cantonese Or Mandarin (Work From Home Or On-Site)4 weeks ago Be among...
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Montreal, Canada IO Solutions Contact Center Morocco Full timeA dynamic customer service company offers a full-time position as a Sales and Customer Service Specialist in Montreal. The role involves providing quality phone-based customer service, building client trust, and meeting sales targets. Candidates must possess excellent communication skills in French, English, or Chinese and have a sales-oriented mindset....
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