Sr. Solution Architect, Workplace

4 days ago


Vancouver, British Columbia, Canada Softchoice Full time
Sr. Solution Architect, Workplace - Enterprise

Date: Mar 7, 2025

Company: Softchoice

Why you'll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. By moving them to the cloud and helping them build the workplace of tomorrow, we enable them to make smarter decisions about their technology.

We stand proudly for our people and support their success through career development and advancement, recognized for our culture of inclusion and belonging.

The impact you will have:

The Senior Journey/Solution Architect – Workplace is responsible for articulating what is possible for our customers to transform their business for the hybrid-cloud era with productivity suites such as Microsoft 365 and Cisco technologies. You will work alongside a team of sales professionals at Softchoice, playing a vital role in architecting solutions to enable a modern workplace for our customers.

What you'll do:

  1. Seek to understand our customers' business challenges and design solutions that achieve the end goal efficiently.
  2. Act as a bridge between our sales team and customers, sharing insights on productivity solutions and presenting workshops with business leaders.
  3. Challenge customers using your skills and insights to spotlight innovative solutions that maximize outcomes.
  4. Create an excellent experience for customers and stakeholders with adaptable communication skills, documenting solutions through detailed statements of work.

What you'll bring to the table:

  1. 7+ years of industry experience in technology; 4+ years in services pre-sales or post-sales delivery/support.
  2. Mastery of at least two (2) of the following required technologies:

Required technologies:

  • Microsoft 365 Productivity and Collaboration (Office 365 suite: Exchange, OneDrive, Teams)
  • Microsoft 365 Identity and Threat Protection (Enterprise Mobility + Security)
  • Microsoft 365 Device and Apps Management (Windows 11)
  • Cisco WebEx and WebEx Teams

Secondary technologies:

  • Cisco Call Manager and Contact Center
  • Microsoft 365 Information Protection and Governance (Azure Information Protection, Security Center)

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role. We encourage diverse candidates to apply.

Why You'll Love Working Here:

  • The People: Thrive in our collaborative environment with incredible colleagues.
  • High-Performing Culture: Dedicated to achieving our goals and committed to success.
  • Flexibility: Plan your workdays in a way that suits you best.
  • Award-Winning Workplace: Recognized as a Great Place to Work for 19 consecutive years.
  • Inclusive Culture: Committed to an inclusive culture where every team member can be their authentic self.
  • Competitive Benefits: Benefit from competitive perks that start on day one.

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging.

Require accommodation? We are ready to help:
We provide interview & employment accommodation during the recruitment process. If you require accommodation, please reach out directly.

Our commitment to your experience:
We are committed to the safety of all applicants and team members. Digital interviewing is implemented for everyone.

Job Requisition ID:6478
EoE/M/F/Vet/Disability

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