Guest Experience Expert

2 weeks ago


Southwestern Ontario, Canada The Ritz-Carlton Full time

A luxury hotel brand is seeking a Guest Experience Expert to provide exceptional service, welcome guests, and manage their inquiries efficiently. Ideal candidates should possess strong customer service skills and relevant certifications. The role involves check-in/out processes, coordinating with housekeeping, and assisting guests with special requests. This position emphasizes maintaining high service standards and creating memorable experiences for guests in a prestigious environment.
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