Senior Contact Centre Design Lead – Real-Time Agent Assist

A leading consulting firm in Toronto is seeking a Senior Contact Centre Solution Designer to lead the design and implementation of a Real-Time Agent Assist capability for a financial services client. The role involves collaborating with vendors, overseeing implementations, and delivering innovative solutions to enhance client services. Candidates should have...

Capco – The Future. Now. Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork....

Capco – The Future. Now. Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork....

Capco – The Future. Now. Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork....

Capco – The Future. Now.Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We...

A leading consulting firm in Toronto seeks a Senior Contact Centre Solution Designer to lead the design of a Real-Time Agent Assist capability for Tier 1 clients. The ideal candidate will have significant experience in Contact Centre solutions, effective collaboration skills, and a background in voice and digital technologies. This role includes overseeing...

A leading consulting firm in Toronto seeks a Senior Contact Centre Solution Designer to lead the design of a Real-Time Agent Assist capability for Tier 1 clients. The ideal candidate will have significant experience in Contact Centre solutions, effective collaboration skills, and a background in voice and digital technologies. This role includes overseeing...

Overview Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to...

OverviewCapco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to...

OverviewCapco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to...