Workday Configuration Consultant

OverviewLocation Address: Waterloo, Toronto or MontrealWorking Arrangement: Hybrid role (3 days in office - Tuesday, Wednesday, Thursday)Contract Duration: 05/05/2025 to 05/04/2026. 1 year – start as soon as possiblePossibility of extension/ conversion to FTE? YesNumber of Positions: #1Schedule Hours: 9am-5pm (can start at 8am or 10am as well). Monday-Friday; standard 37.5 hrs/week. Flexible start insofar as core hours are worked.Reason: Temporary Increased Workforce NeedStory Behind the NeedBusiness group: Global HR Employee Experience Team. The Global HR Employee Experience Design team focuses on creating experiences employees love, understanding colleagues’ needs, and providing solutions that simplify the complex to make lives easier. By enabling personalized, curated experiences in the moments that matter, we help make every day better.Job DescriptionAs a Workday Configuration Consultant, within the Global HR Employee Experience Team, you are always looking for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert plugged into Workday and other HR technology through peer networks, vendor resources like Workday Community, and other available resources. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.Because you are highly technical, strategic, and end-user focused, you’re able to identify problems or risks and develop forward-thinking solutions that you can authoritatively explain back to the clients using visuals and language they can understand. You know when to challenge, when to ask for help, or when to go above and beyond for success.You’ll think and act globally while addressing local nuances when creating the right technology solutions. You will collaborate and build partnerships across HR as well as with Group Functions Technology (GFT), Compliance, Finance and other areas of the business.Typical Day in RoleReporting to the Director, Experience Solutions you will:Serve as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancementsAct as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, JIRA, etc.) to support our clients and the Advanced Analytic teamBe responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our processes and proceduresCreate and maintain detailed configuration and standard Operating Procedures (SOPs)Balance multiple concurrent projects that require inputs from multi-functional partners while leading expectations and impact on end usersPartner with key customers to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processesIn a supporting role, assist with impact assessments, regression testing and communication plansStay ahead of the latest advancements and opportunities within WorkdayCandidate Requirements / Must Have Skills5+ years of hands-on Workday configuration experienceFunctional experience across the HR field supporting HR programs and cyclical events across HR teams such as Talent Management, Talent Acquisition, Compensation, Time and AbsenceExperience with a large global organization and the ability to implement solutions under tight timelines and prioritize work effectivelyDemonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standardsNice-To-Have SkillsExperience with ADP Global View (PECI, PICOF, EXPR) an assetExperience with JIRA Case Management or similar application an assetExperience working in an agile environment is an assetAdvanced experience in recruiting, time off and time tracking configuration in Workday is preferredSoft SkillsExcellent customer service, communication and relationship-building skills, including assessing needs, building rapport, and managing expectations through open and frequent communicationDeep technical acumen, logic, judgment, and decision makingProven demonstration of initiative and desire to build skills in new areasSolid understanding of data - how to obtain, how to interpret, how to use for analysis and to help drive decisionsSolid consulting experience, e.g., presenting, explaining complex functionality, developing the ability to influenceAbility to think critically to address root cause and recommend future-proof solutionsMentor and share knowledge with other team members for Workday configurationUphold data privacy and compliance policiesEducationBachelor’s degree: N/ACertifications: Workday Pro Certification(s) an assetAdditional NotesNote: Candidate is expected to spend time with stakeholders; strong and clear communication is essential. Open to in-person interviews. #J-18808-Ljbffr