Account Representative

Internet service providers may also use other standard web-based technologies to analyze the movements of you while accessing the Website. These technologies help the Extendicare Group ascertain the effectiveness of product and service campaigns and marketing programs, allow the Extendicare Group to customize the services offered on or through the Websites, and help determine the best use for website content, and product and service offerings. Some of this information, including the IP address, may be stored on the Extendicare Group’s Internet service provider’s server logs for extended periods of time.

SGP is a Purchasing Partner Focused organization committed to providing unmatched customer service, comprehensive network support, and innovative solutions to the Senior Care Senior Living Market. Defined by our customized and focused programs and services, SGP understands our partners’ business and we are dedicated to ensuring optimum network performance for our Partner’s procurement needs.

The successful candidate will report directly to the Regional Director Sales Western Canada. As well, the Account Representative will work closely with the Sales, Marketing and Procurement Team to Deliver high quality, responsive service and support to all SGP Partners.

This position will be a remote position that will require travel within the Territory.

Accountabilities

• Develop territory sales and meet sales objectives for assigned territory.
• Builds partnerships with key customers, suppliers, and industry associations.
• Regularly review measures of success of client’s programs and engage with clients on a routine cadence to provide account support and regular Business Reviews
• Assists in budget planning and forecasting for SGP Purchasing
• Consultative selling and promotion of products and service within customer segments in assigned territory.
• Plans and conducts programs and activities (in-services, continuing health education programs, regional meetings etc.) that will drive growth of the SGP brand in terr itory.
• Attends industry trade shows for territory.

Qualifications and Experience

• Post secondary school education with Long Term Care or Seniors Living experience
• Preferred 3-5 years’ related experience in Long Term Care Homes or Retirement / Senior Living operations
• Detail orientated with ability to prioritize & organize multiple tasks, projects.
• Analytical with ability to source solutions, resolve client issues, & answer client inquiries in a timely, customer focused manner
• Strong interpersonal, written, and verbal communication skills
• Proficient knowledge of Microsoft Office & Salesforce
• Valid driver’s license and reliable Vehicle required.

What SGP has to offer:

At SGP, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Competitive compensation package.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of more than 100 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of more than 20,000 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

Time Type:

Job Description 

Account Representative Alberta

SGP is a Purchasing Partner Focused organization committed to providing unmatched customer service, comprehensive network support, and innovative solutions to the Senior Care Senior Living Market. Defined by our customized and focused programs and services, SGP understands our partners’ business and we are dedicated to ensuring optimum network performance for our Partner’s procurement needs.

The successful candidate will report directly to the Regional Director Sales Western Canada. As well, the Account Representative will work closely with the Sales, Marketing and Procurement Team to Deliver high quality, responsive service and support to all SGP Partners.

This position will be a remote position that will require travel within the Territory.

Accountabilities

• Develop territory sales and meet sales objectives for assigned territory.
• Builds partnerships with key customers, suppliers, and industry associations.
• Regularly review measures of success of client’s programs and engage with clients on a routine cadence to provide account support and regular Business Reviews
• Assists in budget planning and forecasting for SGP Purchasing
• Consultative selling and promotion of products and service within customer segments in assigned territory.
• Plans and conducts programs and activities (in-services, continuing health education programs, regional meetings etc.) that will drive growth of the SGP brand in terr itory.
• Attends industry trade shows for territory.

Qualifications and Experience

• Post secondary school education with Long Term Care or Seniors Living experience
• Preferred 3-5 years’ related experience in Long Term Care Homes or Retirement / Senior Living operations
• Detail orientated with ability to prioritize & organize multiple tasks, projects.
• Analytical with ability to source solutions, resolve client issues, & answer client inquiries in a timely, customer focused manner
• Strong interpersonal, written, and verbal communication skills
• Proficient knowledge of Microsoft Office & Salesforce
• Valid driver’s license and reliable Vehicle required.

What SGP has to offer:

At SGP, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Competitive compensation package.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of more than 100 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of more than 20,000 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

Time Type:

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes.

Our Mission
“Helping People Live Better.”

We help our residents and clients live better by promoting quality of life.

We create remarkable moments through highly engaged and motivated team members.

Stakeholders know this because we continuously measure, improve and publicly share our performance.

Our Vision
Our vision is to be the best senior care and services company in Canada.

Our Values
At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us.

Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations.

Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents.

Respect. We value each employee, encourage equal opportunity for growth and recognize achievement.

Integrity. We believe in honesty and fairness in our relationships with others.

Accountability. We believe we are accountable for the quality of services we provide to our customers.

Communication. We listen to each other and foster open and honest communication.

Teamwork. We believe that working as a team creates an environment that allows us to reach our potential.

Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.