Commercial Refrigeration Troubleshooting Specialist
4 weeks ago
National Refrigeration and Air Conditioning Canada Corp. is a leading North American manufacturer of commercial refrigeration products marketed under the KeepRite Refrigeration brand name. We produce specialized applications in food storage and processing, industrial process cooling, evaporator coils, condensing units, condensers, heat transfer and heat recovery, and air conditioning products. Our expertise spans from the smallest unit to the very largest, with 80 years of worldwide manufacturing and distribution. About the Role We are seeking a refrigeration professional who wants to transition to an office‑based role. This position focuses on providing front‑line technical support to sales, contractors, and customers across our product range. You will be the go‑to resource for technical advice, troubleshooting, and solutions. Occasional site visits to assist contractors with complex challenges may be required. Responsibilities Provide technical support and troubleshooting expertise for field issues by phone or electronic means and occasionally in‑person. Build sustainable relationships and trust with sales, contractors, and customers through open, interactive communication. Receive, interpret, and respond to sales or customer product‑related inquiries. Prepare detailed reports and documentation. Coordinate and participate in regular meetings with team members within and across product groups. Willingness to travel occasionally to provide on‑site technical support when required. Perform other duties as assigned. Preferred Qualifications / Skills Minimum 5+ years of refrigeration background or related experience. Hands‑on refrigeration application knowledge or field troubleshooting experience. Refrigeration license (313A) or Mechanical Engineering Technician diploma, or equivalent. Commercial refrigeration experience is considered an asset. Proven customer support experience. Experience with Microsoft Office products and proficiency in computer use. Ability to multi‑task, prioritize, and manage time effectively. Valid passport with ability to travel occasionally in the U.S. or Canada. What We Offer Top company known for innovation in its field. Privately owned company with a strong future. On‑site UL certified laboratory with 15,000‑square‑foot state‑of‑the‑art R&D equipment. Comprehensive and competitive company‑paid benefits package. Registered DC pension programme. Professional development and membership reimbursement. Location: 159 Roy Blvd, Brantford, ON (On‑site, Monday‑Friday) Hours: 8:00 am – 4:30 pm or 8:30 am – 5:00 pm Accessibility Our organization is committed to inclusive, barrier‑free recruitment and selection processes in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. Please notify the HR department upon scheduling your interview if you require accommodation in advance. To learn more about KeepRite Refrigeration, please visit www.k-rp.com. #J-18808-Ljbffr
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Brantford, Canada KeepRite Refrigeration Full timeNational Refrigeration and Air Conditioning Canada Corp. is a leading North American manufacturer of commercial refrigeration products marketed under the KeepRite Refrigeration brand name. We produce specialized applications in food storage and processing, industrial process cooling, evaporator coils, condensing units, condensers, heat transfer and heat...
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Brantford, Canada KeepRite Refrigeration Full timeWho are we? About the Role: Responsibilities include, but are not limited to: - Offer technical support/ troubleshooting expertise for field issues by phone or other electronic means and occasionally in person - Receive, interpret and respond to sales or customer product-related inquiries. - Design refrigeration systems and select equipment based on...
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Commercial Refrigeration Troubleshooting Specialist
12 hours ago
Brantford, Canada KeepRite Refrigeration Full time**Who are we?** **About the Role**: **Responsibilities include, but are not limited to**: - Provide technical support/ troubleshooting expertise for field issues by phone or other electronic means and occasionally in-person - Build sustainable relationships and trust with our sales, contractors, and customers through open and interactive communication. -...
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Brantford, Ontario, NR K, Canada KeepRite Refrigeration Full time $60,000 - $90,000 per yearWho are we?National Refrigeration and Air Conditioning Canada Corp. is a leading North American manufacturer of commercial refrigeration products marketed under the KeepRite Refrigeration brand name. These products include specialized applications in food storage and processing, industrial process cooling, including evaporator coils, condensing units,...
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Commercial Refrigeration Product Specialist
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Brantford, Canada KeepRite Refrigeration Full timeCommercial Refrigeration Product Specialist (Supermarket/ Rack Experience Req.) Who are we? About the Role: Responsibilities include, but are not limited to: - Receive, interpret, and respond to sales or customer product-related inquiries. - Design refrigeration systems and select equipment based on parameters supplied or industry standards. - Prepare...
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Commercial Refrigeration Product Specialist
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Brantford, Canada KeepRite Refrigeration Full timeWho are we? About the Role: Responsibilities include, but are not limited to: - Receive, interpret, and respond to sales or customer product-related inquiries. - Design refrigeration systems and select equipment based on parameters supplied or industry standards. - Prepare quotations for customers and external sales personnel. - Offer technical...
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Brantford, Canada KeepRite Refrigeration Full timeA leading manufacturer in Brantford seeks a refrigeration professional to provide technical support across its product range. This role involves troubleshooting, building client relationships, and occasional site visits. Ideal candidates will have a strong background in refrigeration, customer support experience, and relevant qualifications such as a...
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Brantford, Canada KeepRite Refrigeration Full timeA leading manufacturer in Brantford seeks a refrigeration professional to provide technical support across its product range. This role involves troubleshooting, building client relationships, and occasional site visits. Ideal candidates will have a strong background in refrigeration, customer support experience, and relevant qualifications such as a...
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Brantford, Ontario, Canada KeepRite Refrigeration Full time $40,000 - $60,000 per yearWho are we?National Refrigeration and Air Conditioning Canada Corp. is a leading North American manufacturer of commercial refrigeration products marketed under the KeepRite Refrigeration brand name. These products include specialized applications in food storage and processing, industrial process cooling, including evaporator coils, condensing units,...
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Brantford, ON NR K, Canada KEEPRITE REFRIGERATION Full time $40,000 - $60,000 per yearWho are we?National Refrigeration and Air Conditioning Canada Corp. is a leading North American manufacturer of commercial refrigeration products marketed under the KeepRite Refrigeration brand name. These products include specialized applications in food storage and processing, industrial process cooling, including evaporator coils, condensing units,...
