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Staff Product Manager, Card Experience
30 minutes ago
Staff Product Manager, Card Experience – Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Affiirm Card is at a massive inflection point. We have reached millions of cardholders inside our network, but we are just scratching the surface of a 150M+ external TAM. We are looking for a Staff Product Manager to own the critical "Pre‑Swipe" Experience—the defining moments between a user saying "yes" to the card and making their first purchase. This is not just an optimization role; it is a 0→1 strategic ownership role. You will be responsible for the Activation Journey, New User Experience (NUX), and the Checkout experience. Your mandate is to make the onboarding process "butter smooth" in an industry known for friction, turning complex financial compliance into a magical, instant consumer experience. You will lead the vision for how we welcome millions of new users, creating the fastest, most delightful path to share of wallet. You will build the bets that change how people think about cards, spend and pay over time for many years to come. What You’ll Do Own the "Pre‑Swipe" Vision: Define the long‑term strategy for Card Activation and New User Experience. Own the roadmap for taking a user from "Interested" to "Ready to Transact," bridging the gap between digital provisioning and physical card unboxing. Build 0→1 Growth Bets: Identify and launch net‑new features that drive activation, such as gamified onboarding, instant wallet provisioning (Apple/Google Pay), or novel "first‑use" incentives. Obsess Over the Funnel: Manage the end‑to‑end checkout and activation funnel. Eliminate friction and optimize for speed, clarity, and delight, ensuring our drop‑off rates are industry‑leading lows. Cross‑Functional Leadership: Act as the conductor for a complex group of stakeholders, partnering deeply with Engineering to decouple growth from platform debt, and with Design to ensure our UX is world‑class. Navigate Complexity: Work hand‑in‑glove with Risk, Legal, and Compliance to invent new ways to onboard users safely without sacrificing speed, turning regulatory requirements into seamless product experiences. Drive Activation Economics: Own the metrics that matter—Time‑to‑First‑Transaction, 30‑Day Activation Rates, and Wallet Provisioning penetration. What We Look For 7+ years of Product Management experience with a clear track record in consumer mobile apps, fintech, or neobanks. Experience owning critical funnels—deep experience optimizing high‑stakes conversion flows (e.g., checkouts, sign‑ups, KYC) and understanding the psychology of user activation. 0→1 Builder Mentality—history of launching new products or features from scratch that fundamentally changed user behavior. Technical & Design Fluency—able to speak engineering (API constraints, latency) and set a high bar for UI/UX design, delivering "butter smooth" interactions. Strategic Influence—experience leading without authority, aligning senior stakeholders, and guiding embedded engineering/design pods through ambiguity. Data‑Driven Intuition—fluent in SQL/Amplitude, using data to find bottlenecks and product intuition to solve them. Position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay and Benefits Pay Grade – PEquity Grade – 7Employees new to Affiirm typically come in at the start of the pay range. Affiirm focuses on providing a simple and transparent pay structure based on location, experience, and job‑related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness, and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).CAN base pay range per year: $178,000 – $228,000 Affiirm is proud to be a remote‑first company The majority of our roles are remote and you can work almost anywhere within the country of employment. Some roles may require occasional onsite presence. Benefits include: Health care coverage (Affiirm covers all premiums for all levels of coverage for you and your dependents), Flexible Spending Wallets (generous stipends for technology, food, lifestyle needs, and family forming expenses), Time off (competitive vacation and holiday schedules), ESPP (employee stock purchase plan). We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affiirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affiirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein. Referrals increase your chances of interviewing at Affiirm by 2x. #J-18808-Ljbffr
