Senior Manager, Pricing

5 days ago Be among the first 25 applicants As the Senior Manager, Pricing, you will lead FreshBooks’ global pricing strategy across subscription and add-on products, including payments and payroll. You will develop pricing models, run experiments, and uncover monetization opportunities that drive revenue, adoption, and customer value. You will partner closely with Product, Finance, Revenue Operations, and Marketing, influencing decisions across the organization. This is a high‑visibility individual contributor role ideal for someone with long‑term aspirations in Product, Strategy, or General Management. NOTE: This role can be worked remotely from any of the above locations. What You’ll Do Own FreshBooks’ global pricing strategy, using market, customer, and product insights to drive growth. Build and maintain pricing and packaging models that guide decision‑making across the business. Lead the end‑to‑end execution of pricing initiatives, including rollouts, performance monitoring, and post‑launch optimization. Partner with Product, Finance, Marketing, and Revenue Operations to align pricing with roadmap, positioning, and communication strategies. Run pricing and packaging experiments across cohorts and regions, including A/B tests and pilots. Track and communicate the impact of pricing decisions through dashboards, reports, and leadership presentations. Maintain a strong understanding of competitive pricing trends across SaaS and SMB financial services. What You’ll Bring 7+ years of experience in Pricing, Strategy, Product, Finance, or a similar analytical SaaS role. Demonstrated experience building and managing pricing models with strong financial acumen. Deep understanding of SaaS metrics (ARPU, LTV, churn, CAC, elasticity). Proven ability to influence and collaborate across cross‑functional teams. Experience running pricing experiments and analyzing test results. Strong analytical skills with proficiency in Excel or Google Sheets. Ability to operate with high agency, strong follow‑through, and a bias for action. You’ll Stand Out If You Have Experience with BI tools such as Looker. Prior experience pricing SMB financial services or payments products. Background working closely with General Managers or Product leadership on monetization strategy. About FreshBooks You’ve probably learned a bit about FreshBooks before making it to this point, but let us take a moment to introduce ourselves: FreshBooks is a leading cloud‑based SaaS accounting software platform built for small business owners and consistently ranks #1 easiest to use. With an emphasis on keeping things simple and stress‑free wherever possible, FreshBooks makes the hard parts of running a business a little bit easier. With FreshBooks, our customers can get paid faster and spend less time on admin and paperwork, so they can focus on what they do best—growing their businesses. We believe in human‑centric connections that empower teams to do their best work. Headquartered in Toronto, Canada, our team operates in clusters across North America and Europe using a variety of working environments—remote, hybrid, and in‑office—all based on what’s best for the team, collaboration, and mental well‑being. We are committed to creating a supportive and flexible workplace where everyone can thrive, grow, and make an impact on the lives of small business owners and accountants worldwide. Perks & Benefits 🩺 Comprehensive health and wellness benefits. Including a retirement savings program or pension plan matched to your local office, stock options for every full‑time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits, fertility and gender‑affirming benefits dependent on your region, and more. 📚 Perks that matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in‑person gatherings to bring onsite and remote employees together, and more perks matched to your local cluster. 🌱 Working environments to help you thrive. Beautiful office spaces welcome you in Toronto, Amsterdam, and San Luis Potosí. If you don’t have access to a FreshBooks office, you receive a home office credit to set up your home office. 🤗 Supportive peer group, mentors, and leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact. 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job. Even if your experience doesn’t meet every bullet on the above lists, we’d love to learn more about you and why you think FreshBooks is the next step in your career. FreshBooks is an equal‑opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success. FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us by phone at 1‑416‑780‑2700 and/or email at accessibility@freshbooks.com. Seniority level Mid‑Senior level Employment type Full‑time Job function Marketing and Sales Industries Software Development #J-18808-Ljbffr