Resource Team Leader

4 weeks ago

Lethbridge, Canada Sun Life Financial Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

THIS IS AN IN OFFICE ROLE

Role Summary:

The Resource Team Leader (RTL) provides the necessary leadership and development for a team of high performing Financial Centre Administrators.  The RTL’s goal is to enable Advisors, Advisor staff and managers, in identifying learning needs and delivering defined Sun Life requirements, tools, technology, and administrative process training, in partnership with their District Directors (DD) and aligned with Head Office Professional Development programs. This role is also accountable for the operational effectiveness of Financial Centre locations which can include, premises, technology, administrations, advisor office managements and client management processes.

What will you do?

Responsible for running the operations of the FC locations

Leads the FC resource administration team

Completes regular one on one reviews with each team member ensuring their goals and objectives reflect the needs of the company, the FC as well as the requirements of the job

Assess advisor learning needs and recommend training required to meet the needs

Enable technology adoption, working in partnership with the Distribution Digital Office and Management team

Coordinates the FC training program based on the needs of the FC

Delivers initial and on-going advisor training, prepares training schedules, arranges for presenters

Provides training on various sales support systems - topics of technology, product and procedures, through group training or one-on-one sessions.

Provides just-in-time PC trouble shooting to resolve technology problems

Provides just-in-time information on insurance products/procedures

Delivers training on compliance and market conduct topics as required

Oversee administrative process, operating within national policies driving efficiency and effectiveness across locations

What you need to succeed?

Strong client relationship skills and a client centric mindset

Some Leader ship experience is a MUST

Ability to multitask, prioritize and work in a fast paced, demanding and constantly changing environment

Sound coaching, performance managers and influencing skills

Presentation and facilitation skills with the demonstrated ability to learn and create an atmosphere to motivate others to learn

Strong influence and communication skills (written and oral)

Ability to work in a matrix environment

Committed to ongoing personal and professional development

Excellent PC Skills (Windows Operating system, Microsoft Office, Salesforce)

Ability to work independently and with all members of the FC Team

University degree with 3-6 years of experience or an equivalent combination of education and experience – Degree or college diploma preferred

Experience includes coaching, leading and influencing teams, previous experience in the financial services and relationship management

What's in it for you?

Working within a high performance culture.

Supportive working environment, culture of collaboration.

Talented and diverse workforce; opportunity to launch a rewarding career.

A company that promotes health, wellness, and work/life balance.

We encourage our employees to champion continuous improvement.

Joining a reputable organization with over 150 years of history.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

#J-18808-Ljbffr

  • Services Coordination Team Leader

    4 weeks ago

    Lethbridge, Canada Ability Resource Association Full time

    Team Leader - Service Coordination Team Ability Resource Association “Embrace the Possibilities” The Team Leader works closely with the Services Manager and other Team Leaders and reports to the Services Director. The Services Coordination Team provides intake, orientation, assessment, and planning for people with developmental disabilities in Community...

  • Resource Team Leader

    1 week ago

    Lethbridge, Alberta, Canada Sun Life Full time

    Job Description : THIS IS AN IN OFFICE ROLE Role Summary: The Resource Team Leader (RTL) provides the necessary leadership and development for a team of high performing Financial Centre Administrators. The RTL's goal is to enable Advisors, Advisor staff and managers, in identifying learning needs and delivering defined Sun Life requirements, tools,...

  • Resource Team Leader

    4 weeks ago

    Lethbridge, Canada Sun Life Full time

    Job Description : THIS IS AN IN OFFICE ROLE!! Role Summary: The Resource Team Leader (RTL) provides the necessary leadership and development for a team of high performing Financial Centre Administrators. The RTL’s goal is to enable Advisors, Advisor staff and managers, in identifying learning needs and delivering defined Sun Life requirements,...

  • Resource Team Leader

    3 weeks ago

    Lethbridge, Canada Sun Life Full time

    Job Description : THIS IS AN IN OFFICE ROLE!! Role Summary: The Resource Team Leader (RTL) provides the necessary leadership and development for a team of high performing Financial Centre Administrators. The RTL’s goal is to enable Advisors, Advisor staff and managers, in identifying learning needs and delivering defined Sun Life requirements,...

  • Team Leader

    1 week ago

    Lethbridge, Alberta, Canada Tradesman Manufacturing Full time

    We're growing and that growth is creating new opportunities in several different departments We are seeking newTeam Leaders to join ourafternoon shift (4:00pm - 1:00am Mon-Fri)Founded in 1986, Tradesman Manufacturing is a family-owned HVAC manufacturer in Lethbridge, AB. Our goal is to manufacture products that both we and our customers can be proud of while...

  • Team & Program Leaders

    1 week ago

    Lethbridge, Alberta, Canada It's a Blast Full time

    Are you looking for an exciting, rewarding, and fulfilling employment opportunity? Do you enjoy spending time with kids and fostering an environment that promotes play and developmental learning? If so, then It's a BLAST has an opportunity for you We are currently recruiting full-time Team Leaders and Program Leaders to start immediately and continue through...

  • Team Leader

    4 weeks ago

    Lethbridge, Canada Tradesman Manufacturing Full time

    We're growing and that growth is creating new opportunities in several different departments! We are seeking new **Team Leaders** to join our **afternoon shift (4:00pm - 1:00am Mon-Fri)** Founded in 1986, Tradesman Manufacturing is a family-owned HVAC manufacturer in Lethbridge, AB. Our goal is to manufacture products that both we and our customers can be...

  • Team Leader

    2 days ago

    Lethbridge, Canada Tradesman Manufacturing Full time

    We're growing and that growth is creating new opportunities in several different departments! We are seeking new **Team Leaders** to join our **afternoon shift (4:00pm - 1:00am Mon-Fri)** Founded in 1986, Tradesman Manufacturing is a family-owned HVAC manufacturer in Lethbridge, AB. Our goal is to manufacture products that both we and our customers can be...

  • Team Leader

    3 weeks ago

    Lethbridge, Canada DeVry Greenhouses Ltd. Full time

    _**Planting Barn Team Leader**_ At DeVry Greenhouses, we hire team players who are dedicated to using a positive ‘can-do’ attitude to complete a variety of tasks, while respectfully working with a diverse team of employees. _Is this you? _ We are looking for a energetic individual to join the team. Your daily duties as Planting Barn Team Leaderinclude...

  • Outreach Program Leader

    3 weeks ago

    Lethbridge, Canada Wellspring Alberta Full time

    **Contract Outreach Program Leader, Lethbridge, AB** Wellspring Alberta is a charitable organization that supports, informs, and empowers those diagnosed with cancer by helping them address the fear, isolation, disruption and practical problems cancer can bring to their lives. An affiliate of the Wellspring Cancer Support Foundation, Wellspring Alberta...

  • Resource Social Worker II

    2 weeks ago

    Lethbridge, Canada Alberta Health Services Full time

    Your Opportunity: Within Cancer Care Alberta (CCA), Supportive Care services are provided by a team of health care professionals dedicated to enhancing the quality of life of those affected by cancer by providing support from the time of cancer diagnosis, through treatment and beyond. The team of professionals that work within CCA are leaders in cancer...

  • Neighbourhood Play Program

    3 days ago

    Lethbridge, Canada YWCA Lethbridge & District Full time

    External Job Posting Junior Leader (Multiple positions available) **TITLE**:Neighbourhood Play Junior Leader **DEPARTMENT**:Neighbourhood Play Program*** **CLOSING DATE**:Applications accepted until all positions are filled **HOURS**: This position encompasses 25-35 hours a week and runs from June 24, 2024 - August 16, 2024. Junior Leaders are scheduled...

  • Orientation Leader

    1 week ago

    Lethbridge, Alberta, Canada University of Lethbridge Full time

    Position Details The Orientation Leader (OL) shares in the responsibility for planning and implementing the largest Orientation & Transition event, Fall New Student Orientation (NSO). A large role of the OL would be supporting the O&T Coordinator with strategic and consistent engagement with internal university community stakeholders and provide...

  • Portfolio Resource Coordinator

    3 weeks ago

    Lethbridge, Canada Paladin Security Full time

    Portfolio Resource CoordinatorThe Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for their assigned Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC...

  • Market People Leader

    1 month ago

    Lethbridge, Canada McDonald's Full time

    We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House...

  • Market People Leader

    1 week ago

    Lethbridge, Alberta, Canada McDonald's Full time

    We are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House...

  • Assistant Store Leader

    3 weeks ago

    Lethbridge, Canada 7-Eleven Full time

    **Join our growing family of brands!** If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! 7-Eleven is hiring immediately and focused and dedicated to your success! We are committed to ensuring our employees receive proper...

  • Portfolio Resource Coordinator.

    2 months ago

    Lethbridge, Canada Paladin Security Full time

    Job Skills / Requirements The Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for their assigned Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The...

  • Portfolio Resource Coordinator.

    3 weeks ago

    Lethbridge, Canada Paladin Security Full time

    Job Skills / Requirements The Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for their assigned Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The...

  • Human Resources Coordinator

    3 weeks ago

    Lethbridge, Canada Cavendish Farms Full time

    **Human Resources Coordinator** The **Human Resources Coordinator** is responsible for all payroll functions including hourly and salary and to assist the Human Resources department in day to day activites. The incumbent is also a go-to person, carries out a diverse list of office administration and service activities that contribute to a streamlined,...