Retail Store Manager

4 weeks ago

Canmore, Canada Canna Cabana Full time

Retail Store Manager – Canna Cabana The Retail Store Manager is responsible for the daily operations and profitability of the establishment, ensuring staff management, customer satisfaction, neat product presentation, inventory management, and promotional activities. Job Duties Greet and assist customers in a manner that models exemplary conduct to other staff. Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution. Ensure that all health, safety and security regulations are adhered to and required standards are met. Maintain adequate stock through efficient inventory management. Take inventory as scheduled and provide inventory reports. Increase sales, expand markets, and promote business to meet given goals within provided guidelines. Verify invoices against packaging slips and track all expenditures. Make sure that merchandise is always presented neatly and that items are priced correctly. Make sound business decisions when buying large quantities with volume based discounts. Provide management with required sales, staff and other assigned productivity reports. Hold staff accountable for cash box deficits. Balance sales, print and record receipts as well as track revenue daily. Make bank deposits daily and reconcile bank statements. Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories. Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours. All other duties as assigned. Requirements Must have valid SellSafe Certification. Completion of high school and College/CEGEP/vocational or technical training. Minimum of 5 years work experience in a supervisory role in a retail environment. Minimum 3+ years of work experience in a Managerial role in full capacity. Proven excellent customer service skills. Management experience preferred. Excellent time management and prioritizing skills. Demonstrated ability to train and motivate staff. Skills to monitor and assess staff performance. Basic office administration skills. High level of proficiency with Microsoft Office productivity suite. Effective teamwork skills. Effective communication, both verbal and written. Strong customer service and troubleshooting skills. Politically and culturally sensitive. Strong planning and organization skills. Diplomacy, negotiation, conflict resolution, and people management skills. Adaptability to sales software. Ability to work any shift based on business needs, Monday to Sunday. Ability to work nights, holidays, weekends, and different locations. Professional, responsive, and positive work attitude. Meticulous records maintenance skills. Job Types Full-time, Permanent Why You Should Apply The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry. Significant opportunity for growth, experience and learning. Unlimited bonus earning potential. #J-18808-Ljbffr

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