Case Manager
2 weeks ago
Case Manager (Personne gestionnaire de cas) – BilingualWorkplace Safety and Insurance Board (WSIB) is seeking a full‑time, mid‑senior level Case Manager. The position requires a commitment to in‑office work up to five days a week beginning in 2026.About the OpportunityAs a Case Manager you will guide injured workers and employers through the claims process, making fair and timely decisions and developing case‑management plans that promote positive outcomes.ResponsibilitiesMake informed decisions based on legislation, policy and best practices and communicate these clearly to workers, employers and healthcare providers.Gather and analyze information from multiple sources to assess eligibility and progress cases efficiently.Adapt to new information and changing circumstances, adjusting plans as needed to ensure successful recovery and return‑to‑work outcomes.Collaborate with internal teams and external partners, participating in case conferences, sharing best practices and providing mentorship.Execute case‑management plans by coordinating actions, monitoring progress and ensuring timely follow‑through on all activities.Facilitate open communication between workplace parties, supporting a safe and sustainable return to work.Identify and address barriers to recovery and return‑to‑work, leveraging resources and expertise as required.Resolve disputes proactively and handle requests for reconsideration or appeal in a fair and transparent manner.QualificationsUniversity completion at undergraduate level.Two years prior experience in adjudication or case management and customer service.Strong decision‑making, exceptional communication skills, adaptability, teamwork and a proven ability to deliver results.Education EquivalencyEligible for education equivalency: for each level of education not completed, an additional two years of experience is considered equivalent, up to a minimum threshold of a college diploma over one year up to two years.Compensation & BenefitsSalary Grade 213, starting at $97,184.05. Bilingual language bonus where applicable. Comprehensive health, wellness and a defined benefit plan.Work LocationsGuelph – Unilingual/BilingualHamilton – Unilingual/BilingualKingston – Unilingual/BilingualLondon – Unilingual/BilingualNorth Bay – Unilingual/BilingualOttawa – Unilingual/BilingualSault Ste. Marie – Unilingual/BilingualSt. Catharines – Unilingual/BilingualSudbury – Unilingual/BilingualThunder Bay – Unilingual/BilingualTimmins – Unilingual/BilingualToronto – Unilingual/BilingualWaterloo – Unilingual/BilingualWindsor – Unilingual/BilingualEquity, Diversity & InclusionWSIB is committed to accessibility, inclusiveness and the principles of the Accessibility for Ontarians with Disabilities Act (AODA). We respect and value diversity and strive to create an environment where all employees can be themselves.Conflict of InterestPublic servants at WSIB must act ethically and disclose situations that may present a real, potential or perceived conflict of interest.Privacy InformationPersonal information collected for hiring is used to assess qualifications and for recruitment purposes. A criminal record check is required as a precondition of employment.Application InformationSubmit your application through the WSIB career portal by the closing date. For questions, contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca. #J-18808-Ljbffr
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Case Manager
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Sault Ste. Marie, Canada Rise People Full timeClosing: Posting will remain open until filled Term: Full Time (35 hours per week) Salary Range: $54,800- $64,400 Our Vision is “to lead the design, development, and delivery of sustainable and culturally appropriate housing that promotes excellence in the Indigenous community and organizational infrastructures.” We are currently seeking a Mkaana’aa...
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Case Manager
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Sault Ste. Marie, Canada District of Sault Ste. Marie Social Services Administration Board Full timeA local social services organization is seeking a temporary Case Manager in Sault Ste. Marie for the Ontario Works Division. This role assists social assistance applicants and recipients in transitioning to economic self-reliance. Key responsibilities include managing case files, conducting interviews, and providing referrals to community resources. The...
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Case Manager
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Case Manager — Return-to-Work
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Sault Ste. Marie, Canada Workplace Safety and Insurance Board (WSIB) Full timeA governmental insurance agency is looking for a Case Manager who can make informed decisions and collaborate effectively. This role requires two years of experience in adjudication or case management, strong decision-making skills, and exceptional communication abilities. The successful candidate will operate in Sault Ste. Marie and work full-time in the...
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