Market Development Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We're Hiring for a Market Development Manager - Stations & Accessories to join our sales team in Canada If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) The Role Xylem seeks to hire a Market Development Manager - Stations & Accessories to support (and report to) the Regional Sales Manager in Western Canada. This is an exciting opportunity to join Xylem’s Wastewater team and lead the strategic growth of our pre‑engineered stations and station accessories segment across North America. This role sits within the Sales organization and is designed to drive revenue growth through sales enablement, supplier management, and market development. This is a sales‑oriented role with compensation tied directly to segment performance. Essential Duties/Principal Responsibilities Sales Enablement & Market Development Work closely with the Regional Sales Manager(s) to review territory performance and develop comprehensive growth strategies for Stations & Accessories across the region Develop and execute territory‑specific business plans with each DSR to increase sales and market share, including joint customer visits, training, and account penetration strategies Define, document, and implement best practices for selling stations and accessories by capturing successful DSR processes and creating a repeatable sales playbook Provide technical and commercial support on complex quotes, specifications, and customer applications Conduct lunch‑and‑learns, training sessions, and workshops (independently and with supplier representatives) ensuring consistent Xylem brand presence and messaging Serve as the subject matter expert and internal consultant for the sales team, including onboarding new DSRs to reduce learning curve in this segment Maintain and manage large project funnel with regular coordination and updates from sales channels Supplier & Product Management Own and manage strategic relationships with key suppliers (Barski, Thern, EJ, Dexon, Metal‑Pro, and others), driving accountability by communicating market needs and challenging suppliers to develop solutions that address customer requirements. Standardize product selections across key categories (valves, lifting equipment, hatches, ventilation, electrical enclosures, guide rail systems, generators) and evaluate/onboard new product lines as opportunities arise Lead development and maintenance of comprehensive, current product documentation and selection tools in collaboration with Engineering, Sales, and Marketing teams to replace outdated catalog materials Coordinate with operations and purchasing on supplier agreements, pricing strategy, inventory optimization, and promotional material development Strategic Growth & Market Intelligence Identify new market opportunities, develop promotional campaigns, and assist marketing in defining new markets within the stations & accessories segment Monitor and report on segment performance by territory, product line, and supplier; keep management informed of competitive activities Attend trade shows and industry events to expand market knowledge and identify emerging trends Qualifications Bachelor’s degree in Engineering (Mechanical, Civil, Electrical), Business, or related technical field; or equivalent combination of education and experience Minimum 3‑5 years field sales or market development experience in the water/wastewater industry with strong emphasis on lift station applications Strong technical understanding of wastewater pumping stations and components (FRP structures, valves, lifting equipment, ventilation, controls, electrical enclosures, guide rail systems) Proven ability to develop go‑to‑market strategies, enable sales teams, and drive revenue growth through channel management Superior communication (oral and written), presentation, and interpersonal skills with ability to facilitate technical discussions and training Leadership competencies including ability to coach, influence, and motivate without direct authority Self‑starter with demonstrated ability to build structure and processes in ambiguous environments; strong work ethic and accountability Strong organizational skills, computer literacy (Microsoft suite), and data analytical capabilities with ability to multitask and adapt to shifting business priorities Continuous improvement mindset and collaborative problem‑solving approach Willingness to travel up to 50% within North America (valid passport required) Preferred Qualifications 4‑6 years field sales experience in water/wastewater sector with emphasis on packaged pump stations, FRP structures, or station accessories Experience managing supplier/vendor relationships and negotiating strategic partnerships Prior Market Development Manager, Product Specialist, or Product Management experience Familiarity with Canadian (and North American) municipal specifications and procurement processes Experience working with consulting engineers, contractors, and municipalities in the Wastewater Segment. Bilingual (English/French) At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and affirmative action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non‑merit factors. Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed. #J-18808-Ljbffr