Technology Partner Manager

About Us AfterShip, recognized as a Great Place to Work Certified company, is at the forefront of transforming the global eCommerce landscape. Our mission is to empower eCommerce retailers to create and manage the world’s best online shopping experiences. We power over 4.4 billion shipment trackings for more than 20,000 global brands such as Samsung, GymShark, Dr. Squatch, Citizen, Mejuri, and Aesop. We pioneer AI‑driven post‑purchase solutions, from smart shipment tracking and returns management to personalized product recommendations and AI‑powered delivery estimates. After securing a $66 million Series B in 2021, we are accelerating growth and shaping the future of eCommerce. We build a diverse, high‑performing culture that encourages collaboration and experimentation across 8 global offices and a flat team structure. You will have opportunities to contribute ideas, take ownership, and create meaningful impact for the business and its customers. Your Mission Your mission as the Agency Partner Manager is to build and grow a high‑performing ecosystem of marketing, development, and eCommerce agencies that drive mutual value through revenue growth, new client acquisition, and product adoption. You’ll own the full partner lifecycle from identifying and recruiting strategic agencies to onboarding, enablement, co‑selling, and joint marketing initiatives while serving as the primary point of contact for your portfolio of partners. This role sits at the intersection of partner management, sales, and strategic alliances and works closely with Sales, Account Executives, Account Managers, Marketing, Customer Success, and agency partners. It is a remote position reporting to the Head of Partnerships, with a preference for candidates in Toronto, LA, NY, or SF. Flexibility in working hours may be required to support agencies across North America, Europe, and LATAM, along with occasional travel (up to 15%) for partner meetings, conferences, and events. What You’ll Do Identify, recruit, and onboard high‑potential agency partners, establishing strong relationships with agency leadership and client‑facing teams Define joint value propositions and develop strategic business plans that align with partner capabilities and client needs Drive new customer acquisition and revenue growth through co‑selling, lead generation, and close collaboration with the sales team Build scalable enablement programs, including training, certifications, sales collateral, and incentive initiatives in partnership with marketing Track and analyze partner performance, pipeline contribution, and KPIs using tools like HubSpot and Tableau, providing insights to internal stakeholders Who We're Looking For 5‑7 years of experience in partnerships, business development, or agency management, preferably in SaaS or eCommerce Strong understanding of the agency ecosystem (digital marketing, Shopify/BigCommerce/Adobe Commerce service partners, etc.) Proven track record of building and scaling partner relationships that drive measurable business impact Excellent interpersonal, communication, and negotiation skills Experience collaborating with sales and marketing teams to drive GTM alignment Familiarity with CRM and partner management tools (e.g., HubSpot, PartnerStack, Crossbeam) Why You Should Join Us Great Place to Work Certified; inclusive, values‑driven culture that celebrates diversity and collaboration Innovative & inclusive culture driven by curiosity, creativity, and collaboration Ambitious mission with real impact; transforming eCommerce to make buying and selling easier for everyone Opportunity to thrive and grow; no ceiling to what you can achieve or learn Flexible work setup; remote‑first team with hybrid‑flexible options in Toronto, Austin, Barcelona, and other hubs Compensation & Benefits Competitive compensation, remote‑first/hybrid‑flexible work setup Healthcare coverage offered from day 1 Retirement plans including company match Annual learning & wellness benefits Monthly book stipend In‑office lunch and commuter benefits for hub employees Career progression & professional development opportunities We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. We believe in hiring right over hiring fast and are looking to fill this role as soon as possible. Seniority Level Associate Employment Type Full‑time Job Function Business Development Industries Software Development #J-18808-Ljbffr