Bilingual Content Designer
4 weeks ago
Daily Responsibilities:
The designer will be working on the online banking app experience, mainly tackling payment related features. This means we:
• Help clients execute their day-to-day banking activities
• Deliver new/improved features to facilitate our client’s banking
They will:
• Work within their squad (Interaction Designer, Visual Designer, Content Designer, Design Research and Manager), to research and identify the client’s problem
• Create and evaluate potential solutions
• Create, test and translate the content
• Support their cross-functional partners: product managers, project managers, business analysts, developers and quality assurance teams while designing and building the solution
• Deep knowledge of the design process
• Excellent synthesis skills to deliver messages efficiently
• The ability to create content that increases client engagement
• Strong collaboration skills
• A curious, strategic, and analytical mindset;
• A natural leader self-starter with solid time management and presentation skills
• Experience designing content-first and comfort working on multiple projects
• Ability to translate and adapt our messages for our French clients
• Interest in developing other design skills
What program/technology/software knowledge is essential for this role?
Content designers use Confluence, Figma & Mural.
Must-have Skills/Experiences:
4 to 10 years of experience
• Content experience in digital product (UX writing)
• Demonstrated ability to edit to the main client message
• Experience working in Agile project management environments
• Understanding of Interaction design, Visual Design
• Experience writing in both French and English
• A post-secondary education, ideally with a university degree or college diploma
• At least 4 years of writing experience at a creative agency or in-house creative team
• Excellent problem-solving skills and the ability to think critically about the challenge at hand
• A portfolio of work samples showcasing your copywriting work
Nice-to-have Skills/Experience:
• Interaction & Visual Design Experience
• Experience with usability research (focus on content)
• Has worked with large design teams and multiple stakeholders (Product/Business/Technical partners)
• Figma, Confluence, Jira experience
• Has worked on content strategy projects
• A working knowledge of accessibility standards and methods to address them
• A knowledge of design and technology trends
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