Private Lending Officer

20 hours ago

North York York Mills Silver Hills, Canada Société Financière Manuvie Full time

Reporting to the Head of Asian Market Solutions, the position of Private Lending Officer, Asian Markets will play an integral role in the growth of Manulife Bank’s Asian Markets business. Key deliverables include: Very high level of service to Asian Market advisors and HNW clientele, branch processing administration, support in the delivery of credit, support to Mortgage Specialists, and Private Lending Officer in the Eastern Region.

Position Responsibilities:

Client Service and Support
Consistent adherence to standards in order to execute against the desired HNW client experience

Address queries from HNW clients and collaborate with internal partners to meet needs of our clients

Complete client transactions liaising with operations staff where necessary

Investigate and timely response to advisor/client needs

Works with minimal supervision

Will be a key member of the relationship management team, 90% of interaction will be with end clients who will tend to call this role of their day to day requirements.

Credit and Security
Set up and administer new loan and deposit business, process related financial transactions

Responsible for quality of security file

Promptly escalate and work to remediate any deficiencies

Maintain accurate records to meet reporting as well as compliance and audit requirements

Work closely with Manulife Private Wealth operations and Bank operational staff

Administration and Branch Operations
Identify applicable process / system / product enhancements and recommend suitable solutions

Maintain security of all bank records and correspondence

General office administration

Required Qualifications:
Fluency in English, Cantonese, and Mandarin (verbally and written)

Post secondary education or equivalent industry experience

5+ years experience in Banking including retail, commercial and preferably high net worth

Excellent knowledge of banking operations including systems and controls

Excellent PC skills, including Lotus Notes, Word, Excel and Powerpoint

Preferred Qualifications:
Superior client experience skills with advanced interpersonal & diplomacy skills

Strong analytical and problem-solving capabilities, ability to make decisions utilizing sound judgment and be accountable

Achievement oriented with strong internal networking skills

Proven organizational skills with attention to detail

Influence and work collaboratively with high net worth team in a sophisticated and demanding business environment

When you join our team:
We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

À propos de Manuvie et de John Hancock
La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’adaptation raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Région principale
Waterloo, Ontario Semaine de travail comprimée

Hybride
L’échelle salariale devrait se situer entre
$56,400.00 CAD - $94,000.00 CAD

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.

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